Strategic Technical Account Manager (Advisory) – Remote

Sonar; United States; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

23 days PTO annually

401(k) with 4% match

Discretionary company bonus

Fully paid parking in Austin

Global workforce in 20+ countries

Annual global kick-off event

Monthly team events

Job summary

Sonar seeks an experienced account-focused professional to drive adoption of SonarQube across our US enterprise base. You will translate customer pains into practical plans, lead quarterly business reviews, and evangelize our code quality and security methodologies to customers.

In this role you will collaborate with account sponsors, maintain roadmaps, recruit customer development teams, and position Sonar against competing tools.

Qualifications

• Minimum 5 years in software development or DevOps.
• At least 5 years in pre- or post-sales customer-facing activities.
• Strong listening skills and ability to formalize customer feedback and requirements.
• Excellent presentation skills with clear communication.
• Proven ability to work in a team and share knowledge.
• Autonomy to run activities with limited supervision.

Responsibilities

• Actively listen to customer pains and formalize adoption inhibitors.
• Propose plans to overcome customer pains and inhibitors.
• Report product gaps and advocate for resolution internally.
• Evangelize Sonar methodologies to govern code quality and security.
• Keep accounts up to date on roadmap and upcoming releases; collect feedback.
• Run Quarterly Business Reviews with Account Sales representatives.
• Execute deployment audits and drive remediation plans for accounts.
• Contribute to Account Management plans with Sales.

Skills

Account management

Pre-sales

Post-sales

Active listening

Presentation

Teamwork

Autonomy

Strategic thinking

Job description

Sonar seeks an experienced account-focused professional to drive adoption of SonarQube across our US enterprise base. You will translate customer pains into practical plans, lead quarterly business reviews, and evangelize our code quality and security methodologies to customers.

In this role you will collaborate with account sponsors, maintain roadmaps, recruit customer development teams, and position Sonar against competing tools.