Senior Technical Advisor for Customer Adoption & Growth

Sonar; Austin (TX); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

23 days PTO per calendar year

401(k) plan with 4% match

Fully paid parking in downtown Austin

Job summary

Sonar in Austin is seeking a results-driven Technical Account Manager to drive adoption and value realization for customers across the SonarQube ecosystem. You will partner with accounts to reduce churn, grow sponsorship, and align technical goals with business outcomes.

You will educate developers and managers on static code analysis, coordinate quarterly reviews, and advocate for product improvements that meet customer needs while working in a hybrid environment with a strong emphasis on

Qualifications

• At least 5 years experience in software development or DevOps.
• At least 5 years in pre- or post-sales customer-facing activities.
• Excellent presentation and written communication skills.
• Strong teamwork and autonomy with a can-do attitude.

Responsibilities

• Actively listen and formalize customer pains and adoption inhibitors.
• Develop plans to overcome customer pains and blockers.
• Report product gaps and advocate for their resolution.
• Evangelize Sonar's Clean Code concepts to customers.
• Lead quarterly business reviews with account sales reps.
• Track product development and keep customers up-to-date on roadmap.

Skills

Software development

DevOps engineering

Customer-facing

Presentation skills

Team collaboration

Autonomy

Attention to detail

Job description

Sonar in Austin is seeking a results-driven Technical Account Manager to drive adoption and value realization for customers across the SonarQube ecosystem. You will partner with accounts to reduce churn, grow sponsorship, and align technical goals with business outcomes.

You will educate developers and managers on static code analysis, coordinate quarterly reviews, and advocate for product improvements that meet customer needs while working in a hybrid environment with a strong emphasis on