Strategic Technical Account Manager

E Tech Group; Plano (AL); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

401k with match

Medical, Dental, Vision

Generous PTO

Learning & growth

Job summary

E Tech Group in the United States is seeking an Account Manager to own client relationships across automation, controls, and integration services. You will translate client needs into actionable scopes and coordinate with engineering, project, and service teams to deliver value.

The ideal candidate has 3+ years in account management or sales within a systems integrator or automation environment, excels at communication, and can grow revenue while ensuring customer satisfaction across multiple

Qualifications

• 3+ years of experience in account management, sales, or business development within a systems integrator, automation firm, or related technical services environment.
• Experience managing complex, project-based client relationships.
• Strong communication and relationship-building skills.
• Ability to understand and discuss technical concepts with engineers and non-technical stakeholders.

Responsibilities

• Own and manage assigned client accounts, serving as the primary point of contact.
• Build trusted, long-term relationships with client stakeholders at multiple levels.
• Maintain regular communication to understand client goals, challenges, and upcoming initiatives.
• Identify opportunities for expanded services, upgrades, and new projects within existing accounts.
• Collaborate with engineering and project teams to develop solutions that align with client needs.
• Support proposal development, pricing coordination, and contract negotiations.
• Meet or exceed assigned revenue and margin targets for managed accounts.
• Act as the bridge between clients and internal teams, ensuring clear communication and expectation alignment.
• Participate in project kickoff meetings and key milestone reviews as needed.
• Ensure scope clarity and assist with change management discussions.
• Advocate for the customer while balancing project execution realities.

Skills

Account management

Sales

Relationship-building

Communication

Project coordination

Job description

E Tech Group in the United States is seeking an Account Manager to own client relationships across automation, controls, and integration services. You will translate client needs into actionable scopes and coordinate with engineering, project, and service teams to deliver value.

The ideal candidate has 3+ years in account management or sales within a systems integrator or automation environment, excels at communication, and can grow revenue while ensuring customer satisfaction across multiple