Strategic Tech Solutions Account Manager

Csiny; Milford, Northern (MA, KY); Hybrid; USD 95,000 - 120,000; Full time

Job summary

Csiny in Milford, MA is seeking an experienced Account Manager to join its technology solutions team. The role combines strategic account management, client growth, and new business development within a consultative technology sales environment.

You will work with sales, technical, engineering, and project teams to tailor technology solutions for client needs, especially in managed services, cybersecurity, cloud, networking, or collaboration. Travel may be required.

Qualifications

• 6+ years in IT/technology sales, account management, or business development.
• Proven success managing a book of business and meeting/exceeding sales goals.
• Strong consultative selling and relationship-management skills.
• Experience developing net-new business and managing complex sales cycles.
• Ability to communicate effectively with executive and technical audiences.
• Working knowledge of managed services, networking, cybersecurity, cloud, and collaboration tech.
• Experience with CRM platforms and Microsoft Teams.
• Strong presentation, discovery, proposal, and client-facing communication skills.
• Ability to travel occasionally to client sites, vendor meetings, and industry events.
• Previous MSP or systems integrator experience preferred, especially cloud/networking/cybersecurity.

Responsibilities

• Develop and execute strategic account plans with long-term roadmaps and client budgets.
• Manage existing client relationships and be the primary contact.
• Identify cross-sell, upsell, renewal and new business opportunities.
• Prospect for new clients through outreach, referrals, and partnerships.
• Lead client reviews, discovery meetings, and strategic planning discussions.
• Collaborate with technical teams to scope and price technology solutions.
• Prepare and present proposals, quotes, and statements of work.
• Build vendor/partner relationships for joint opportunities.
• Maintain accurate client and sales activity in the CRM.
• Participate in industry events and marketing initiatives.
• Develop business within education, nonprofit, healthcare, and other sectors.

Skills

Strategic account planning

Consultative selling

New business development

Executive & technical communication

CRM proficiency

Networking & relationships

Presentations & proposals

Travel flexibility

MSP/SI experience

Tech sales across cloud/security

Education

Associate or Bachelor's in IT/Business

Tools

CRM platforms

Microsoft Teams

Job description

Csiny in Milford, MA is seeking an experienced Account Manager to join its technology solutions team. The role combines strategic account management, client growth, and new business development within a consultative technology sales environment.

You will work with sales, technical, engineering, and project teams to tailor technology solutions for client needs, especially in managed services, cybersecurity, cloud, networking, or collaboration. Travel may be required.