Account Manager

Csiny; Milford, Northern (MA, KY); Hybrid; USD 95,000 - 120,000; Full time

Job summary

Csiny in Milford, MA is seeking an experienced Account Manager to join its technology solutions team. The role combines strategic account management, client growth, and new business development within a consultative technology sales environment.

You will work with sales, technical, engineering, and project teams to tailor technology solutions for client needs, especially in managed services, cybersecurity, cloud, networking, or collaboration. Travel may be required.

Qualifications

• 6+ years in IT/technology sales, account management, or business development.
• Proven success managing a book of business and meeting/exceeding sales goals.
• Strong consultative selling and relationship-management skills.
• Experience developing net-new business and managing complex sales cycles.
• Ability to communicate effectively with executive and technical audiences.
• Working knowledge of managed services, networking, cybersecurity, cloud, and collaboration tech.
• Experience with CRM platforms and Microsoft Teams.
• Strong presentation, discovery, proposal, and client-facing communication skills.
• Ability to travel occasionally to client sites, vendor meetings, and industry events.
• Previous MSP or systems integrator experience preferred, especially cloud/networking/cybersecurity.

Responsibilities

• Develop and execute strategic account plans with long-term roadmaps and client budgets.
• Manage existing client relationships and be the primary contact.
• Identify cross-sell, upsell, renewal and new business opportunities.
• Prospect for new clients through outreach, referrals, and partnerships.
• Lead client reviews, discovery meetings, and strategic planning discussions.
• Collaborate with technical teams to scope and price technology solutions.
• Prepare and present proposals, quotes, and statements of work.
• Build vendor/partner relationships for joint opportunities.
• Maintain accurate client and sales activity in the CRM.
• Participate in industry events and marketing initiatives.
• Develop business within education, nonprofit, healthcare, and other sectors.

Skills

Strategic account planning

Consultative selling

New business development

Executive & technical communication

CRM proficiency

Networking & relationships

Presentations & proposals

Travel flexibility

MSP/SI experience

Tech sales across cloud/security

Education

Associate or Bachelor's in IT/Business

Tools

CRM platforms

Microsoft Teams

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Account Manager

Full Time Milford, MA, US

9 days ago Requisition ID: 1088

Salary Range: $95,000.00 To $120,000.00 Annually

Account Manager – Technology Solutions

About the Opportunity

A growing technology services organization is seeking an experienced Account Manager to join its sales and client services team in Milford, MA. This position combines strategic account management, client growth, and new business development within a consultative technology sales environment.

The Account Manager will manage and grow existing client relationships while actively developing new business opportunities. The position works closely with sales, technical, engineering, and project teams to develop technology solutions aligned with client business needs.

The role is particularly well suited for someone with experience selling managed IT services, cybersecurity, cloud, networking, or related technology solutions. The underlying job description specifically requires technology sales experience and emphasizes consultative selling, relationship management, new-logo development, and strategic account growth.

Key Responsibilities

• Develop and execute strategic account plans, including long-term technology roadmaps and client budget planning.
• Manage existing client relationships and serve as a primary point of contact.
• Identify cross-sell, upsell, renewal, and new business opportunities.
• Prospect for new clients through outreach, networking, referrals, events, and strategic partnerships.
• Lead client business reviews, discovery meetings, and strategic planning discussions.
• Partner with technical resources and engineers to scope and price technology solutions.
• Prepare and present proposals, quotes, and statements of work.
• Build relationships with technology vendors and partners to develop joint opportunities.
• Maintain accurate client, pipeline, and sales activity within the CRM.
• Participate in industry events, trade shows, and marketing initiatives.
• Develop business within key markets, including education, nonprofit, healthcare, and other organizational clients.

Qualifications

• 6+ years of experience in IT/technology sales, account management, or business development.
• Demonstrated success managing a book of business and achieving or exceeding sales and performance goals.
• Strong consultative selling and relationship-management skills.
• Experience developing net-new business and managing complex sales cycles.
• Ability to communicate effectively with both executive and technical audiences.
• Working knowledge of managed services, networking, cybersecurity, cloud, and collaboration technologies.
• Experience with CRM platforms and Microsoft Teams.
• Strong presentation, discovery, proposal, and client-facing communication skills.
• Ability to travel occasionally to client sites, vendor meetings, and industry events.

Previous experience working for a Managed Service Provider (MSP) or systems integrator is strongly preferred, as is experience selling cloud, networking, cybersecurity, or collaboration solutions.

Education

An associate's or bachelor's degree in IT, Business, or a related field is preferred. An equivalent combination of education and relevant professional experience will be considered.

Compensation

The anticipated base salary range for this position is $95,000–$120,000 annually, based on experience, qualifications, technical sales background, and demonstrated account-management and business-development success.

Additional incentive compensation may be available based on the organization's applicable sales compensation structure.

Why This Opportunity?

This is an opportunity to join a growing technology organization in a highly visible client-facing role with responsibility for both strengthening existing relationships and developing new business. The successful candidate will have the opportunity to work across a broad technology portfolio and collaborate directly with sales, technical, engineering, and leadership teams.

Confidential Search: Additional information regarding the organization, team structure, benefits, and overall opportunity will be provided to qualified candidates as they progress through the interview process.