Strategic Tech Growth Account Manager (Remote/Hybrid)

Devsu; Orlando (FL); Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Hybrid work flexibility (Florida)

Performance-based incentives

Job summary

Devsu is seeking a Senior Account Manager to lead a portfolio of enterprise and mid-market clients, driving upsell, retention, and long-term value. You’ll partner with Delivery and Operations to ensure outcomes that exceed expectations.

You will represent Devsu at events, expand client relationships through consultative engagement, and shape the growth strategy for our account management function across a dynamic technology services environment.

Qualifications

• 5+ years of account management in technology services or software consulting.
• Proven success meeting growth and retention goals.
• Experience managing a $2M+ book of business with revenue expansion.
• Strong communication and executive relationship-building skills.
• Proficiency with CRM and reporting tools.

Responsibilities

• Manage key client relationships for enterprise and mid-market technology clients.
• Drive account growth through upsell and cross-sell opportunities.
• Ensure retention and satisfaction, minimize churn through proactive management.
• Develop strategic account plans aligned with KPIs.
• Forecast revenue, retention, and pipeline growth.
• Collaborate with Delivery, Operations, Marketing to deliver high-quality outcomes.
• Define scalable account management processes and playbooks.
• Mentor teammates and share best practices.
• Represent Devsu at events to strengthen relationships.
• Own portfolio with autonomy in a high-growth environment.

Skills

Account management

Client relationships

Negotiation

Strategic planning

Executive communication

Education

Bachelor's Degree in Business

MBA a plus

Tools

Salesforce

HubSpot

Job description

Devsu is seeking a Senior Account Manager to lead a portfolio of enterprise and mid-market clients, driving upsell, retention, and long-term value. You’ll partner with Delivery and Operations to ensure outcomes that exceed expectations.

You will represent Devsu at events, expand client relationships through consultative engagement, and shape the growth strategy for our account management function across a dynamic technology services environment.