Strategic Tech Accounts — Customer Success Partner (Remote)

LM Wind Power / GE; United States; On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Remote work option

Medical, Vision, Dental

401(k) with employer match

Employee Stock Purchase Plan (ESPP)

Paid time off (PTO) & holidays

Job summary

First Advantage in the United States is seeking a Customer Success Partner (Technology Vertical) to lead strategic account management with named enterprise clients, driving revenue and ensuring delivery of FA solutions. This 100% remote role may involve light travel and requires building strong client relationships across levels.

The position demands 3+ years in professional account management, outstanding communication, and the ability to coordinate cross-functional teams, develop account

Qualifications

• Bachelor's Degree, or equivalent work experience.
• 3+ years proven experience in professional account management or sales for strategic national/global accounts.
• Proficiency with MS Office applications including Word, PowerPoint, and Excel.
• Strong oral and written communication, and interpersonal skills.
• Outstanding multi-tasking and time-management abilities.
• Excellent organizational, analytical, problem-solving skills, and networking capabilities.

Responsibilities

• Develop clear and thorough sales account plans detailing customers, industries, and risk history.
• Track revenue trends, opportunities, and competitive threats; meet revenue objectives.
• Identify additional FA products or solutions for clients.
• Coordinate cross-functional resources to maximize revenue opportunities.
• Deliver quarterly and annual client business reviews.
• Maintain knowledge of background screening and health programs; ensure client satisfaction.

Education

Bachelor's Degree

Tools

MS Office (Word, PowerPoint, Excel)

MS Word

MS PowerPoint

MS Excel

Job description

First Advantage in the United States is seeking a Customer Success Partner (Technology Vertical) to lead strategic account management with named enterprise clients, driving revenue and ensuring delivery of FA solutions. This 100% remote role may involve light travel and requires building strong client relationships across levels.

The position demands 3+ years in professional account management, outstanding communication, and the ability to coordinate cross-functional teams, develop account