Strategic Account Success Leader - Remote

LM Wind Power / GE; Alabama; On-site; USD 100,000 - 125,000; Full time

Benefits offered by this job

401k match

Employee Stock Purchase Plan (ESPP)

Paid Time Off

Company holidays

Remote work option

Job summary

First Advantage seeks a Sr. Customer Success Partner to lead enterprise account management, grow revenue, and align FA solutions with strategic client goals within national accounts. You will develop strategic account plans, coordinate cross-functional resources, and articulate value to C-level stakeholders.

This 100% remote role requires up to 20% travel and is based in the United States. Strong communication, analytics, and project management skills are essential for success.

Qualifications

• Bachelor's degree or equivalent required.
• 5+ years of proven experience in sales/account management for strategic national/global accounts.
• Proficiency with MS Office (Word, PowerPoint, Excel).
• Familiarity with Looker Analytics and PowerBI reporting tools.
• Salesforce experience helpful for tracking client information.
• Strong communication, multitasking, organizational and analytical skills.
• Willingness to travel up to 20% and work in a heavily matrixed environment.

Responsibilities

• Develop clear strategic account management plans detailing customers and revenue opportunities.
• Track revenue trends, upsell opportunities, and competitive threats.
• Identify products or solutions to expand FA offerings within accounts.
• Lead quarterly/annual client business reviews and renewals.
• Coordinate cross-functional resources to deliver client value.
• Maintain knowledge of FA pricing, procedures and adjudication matrices.

Skills

Account management

Sales

Communication

MS Office

Looker Analytics

PowerBI

Salesforce

Education

Bachelor's Degree or equivalent

Tools

Looker Analytics

PowerBI

Salesforce

Job description

First Advantage seeks a Sr. Customer Success Partner to lead enterprise account management, grow revenue, and align FA solutions with strategic client goals within national accounts. You will develop strategic account plans, coordinate cross-functional resources, and articulate value to C-level stakeholders.

This 100% remote role requires up to 20% travel and is based in the United States. Strong communication, analytics, and project management skills are essential for success.