Strategic Tech Account Manager - Growth & Partnerships

Thrive; Traverse City (MI); On-site; USD 75,000 - 100,000; Full time

Job summary

Thrive is seeking a Sales Account Manager in Traverse City, MI to expand relationships within existing accounts and uncover new revenue opportunities. The ideal candidate combines strong communication, business acumen, and a consultative sales approach to deliver customer value and drive growth.

You will collaborate with sales, technical, and delivery teams to design tailored solutions, manage a healthy pipeline, and help Thrive meet ambitious revenue targets in a fast-paced environment.

Qualifications

• 3+ years in account management or tech sales.
• Proven revenue growth through upsell/cross-sell.
• Strong communication and presentation skills.
• Experience with CRM and forecasting.

Responsibilities

• Drive revenue growth within assigned accounts by upsell, cross-sell, and expansion opportunities while meeting targets.
• Build and maintain relationships with key client stakeholders to understand goals and evolving technology needs.
• Serve as a trusted advisor by articulating Thrive’s value and recommending solutions via a consultative sales approach.
• Develop and manage a healthy sales pipeline, including prospecting within existing accounts and qualifying new opportunities.
• Prepare proposals, quotes, and pricing, and support contract negotiations within margin guidelines.
• Collaborate with internal teams to design solutions aligned with customer requirements and outcomes.
• Monitor account health, service trends, and feedback to improve satisfaction and retention.
• Maintain accurate account details, opportunities, pipeline activity, and forecasts in Salesforce.com.
• Stay current on Thrive’s services and industry trends to position solutions and identify markets.
• Represent Thrive professionally in client meetings and industry events.

Skills

Account management

Consultative sales

Business development

Relationship-building

Sales forecasting

Communication

Negotiation

Tools

Salesforce

Job description

Thrive is seeking a Sales Account Manager in Traverse City, MI to expand relationships within existing accounts and uncover new revenue opportunities. The ideal candidate combines strong communication, business acumen, and a consultative sales approach to deliver customer value and drive growth.

You will collaborate with sales, technical, and delivery teams to design tailored solutions, manage a healthy pipeline, and help Thrive meet ambitious revenue targets in a fast-paced environment.