Strategic Tech Account Lead (Auto & Industrial)

Ryder System, Inc.; United States; Remote; USD 100,000 - 120,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Job summary

Ryder System, Inc. is seeking a Technology Account Lead to provide account and application support for Automotive, Aerospace, and Industrial accounts.

You will manage IT projects across teams and ensure on-call readiness for Severity 1 issues, while coordinating requirements and budget considerations. The role emphasizes strong knowledge of supply chain processes, customer relationships, and the ability to navigate a matrix organization.

Qualifications

• Bachelor's degree in IT management, supply chain management, computer science, engineering, accounting, or finance.
• Five or more years in account management or related experience.
• Two or more years in the automotive industry.
• Two or more years in logistics or supply chain preferred.

Responsibilities

• Provide IT account management support for Automotive, Aerospace, and Industrial accounts.
• Act as single point of contact for IT, financial reporting, forecasting, status reporting, and change request administration.
• Provide 24 x 7 on-call support for Severity 1 issues as per duty roster.
• Provide IT Project Management (scope, schedule, and budget) for medium and large complex startups across multiple IT teams.
• Perform additional duties as assigned.

Skills

Automotive industry knowledge

Project management

Client facing

Budget management

Requirements gathering

Change request administration

On-call support

Education

Bachelor's degree in IT management / related

Tools

Microsoft Project

MS Office

Job description

Ryder System, Inc. is seeking a Technology Account Lead to provide account and application support for Automotive, Aerospace, and Industrial accounts.

You will manage IT projects across teams and ensure on-call readiness for Severity 1 issues, while coordinating requirements and budget considerations. The role emphasizes strong knowledge of supply chain processes, customer relationships, and the ability to navigate a matrix organization.