Strategic Tech Account Director – Global Client Partner

Claddagh Resources; San Francisco (CA); Hybrid; USD 240,000 - 275,000; Full time

Job summary

Claddagh Resources is seeking a Client Partner to own one of its most strategic and fast-growing client relationships—a major global technology company—within the San Francisco Bay Area, Hybrid, with travel as needed.

The Client Partner is effectively the CEO of a portfolio of business, driving client growth, relationship development, financial integrity and delivery quality across engagements, working with senior executives and leading complex programs blending consulting with large-scale

Qualifications

• Bachelor's degree required; advanced degree preferred.
• Strong client relationships and business acumen.
• Experience managing a large global technology client relationship.
• 10+ years working with senior-level client contacts.
• 5+ years' recent experience growing and managing complex client relationships.
• Experience operating in a matrix environment, leading teams in a fast-paced setting.
• Strong operational acumen — running a client's business to financial and satisfaction targets.

Responsibilities

• Own a portfolio of business within one of the firm's most strategic and fast-growing relationships
• Sell SAP and broader supply chain and related services into the client
• Develop new relationships across the client organisation and convert them into opportunities and closed deals
• Manage all commercial aspects of the relationship — contracts, pricing, profitability, revenue and profit forecasting
• Plan and forecast accurately to hit net revenue and margin targets
• Build and drive account and growth plans, processes and strategies that improve client results while expanding the portfolio
• Deepen your knowledge of the client's business and industry, serving as their first-line consultant
• Lead and direct client and capability teams in a matrixed environment, ensuring productivity, service and quality
• Partner with the sales team on proposal content and strategy for new business pitches
• Onboard new client relationships effectively
• Stay current with industry trends to proactively sell fit-for-purpose solutions and innovation

Skills

Client relationship management

Business acumen

Strategic selling

Leadership

Education

Undergraduate degree

Advanced degree preferred

Job description

Claddagh Resources is seeking a Client Partner to own one of its most strategic and fast-growing client relationships—a major global technology company—within the San Francisco Bay Area, Hybrid, with travel as needed.

The Client Partner is effectively the CEO of a portfolio of business, driving client growth, relationship development, financial integrity and delivery quality across engagements, working with senior executives and leading complex programs blending consulting with large-scale