Strategic TAM for Marketo & Cloud Solutions

Adobe Inc.; Seattle (WA); On-site; USD 132,000 - 192,000; Full time

Job summary

Adobe is seeking a Marketo/Experience Cloud TAM in Seattle to manage high‑impact, senior client relationships. You will deliver tailored technical services, drive executive discussions, and ensure operational health across customer environments.

The role requires strong communication, proactive problem solving, and collaboration with Product Engineering, Consulting, and TechOps to maximize value for large enterprises.

Qualifications

• Experience in a customer-facing role with strong communication skills.
• Ability to drive discussions and represent Adobe within a customer's environment.
• Ability to implement solutions to optimize customer investment.
• Demonstrated ability to identify and mitigate risks for operational health.
• Collaborates well within teams to deliver world-class service.
• Shows initiative to solve complex people-, process-, and technology-based challenges.

Responsibilities

• Build, develop, and maintain one-on-one relationships with customers.
• Produce and deliver prescribed technical services to maintain health.
• Lead discussions with multiple personas from developers to senior leadership.
• Serve as the primary technical go-to person for multiple customers.
• Field technical inquiries, handle customer issues, and influence partners.
• Strategically address people, process, and technology challenges for value.
• Identify and mitigate risks to establish strong Adobe partnerships.
• Document and supply strategic and tactical insights inside Adobe Workfront.

Skills

Customer-facing

Communication

Stakeholder management

Collaboration

Adaptability

Proactiveness

Technical curiosity

Tools

Marketo

Adobe Journey Optimizer

Adobe Analytics

Adobe Campaign

Adobe Workfront

Job description

Adobe is seeking a Marketo/Experience Cloud TAM in Seattle to manage high‑impact, senior client relationships. You will deliver tailored technical services, drive executive discussions, and ensure operational health across customer environments.

The role requires strong communication, proactive problem solving, and collaboration with Product Engineering, Consulting, and TechOps to maximize value for large enterprises.