Strategic Survey Project Operations Lead (Hybrid)

Internetwork Expert; Santa Rosa (CA); Hybrid; USD 49,000 - 68,000; Full time

Benefits offered by this job

Competitive salaries

Profit sharing

401k

Paid time off

9 Paid Holidays

Flexible schedules

Education reimbursement

Job summary

BKF is a multi-service infrastructure consulting firm seeking a Project Operations Manager to lead the administrative and operational functions of BKF’s Survey project delivery team. You will drive schedule adherence, financial performance, and process consistency across multiple projects and disciplines.

The role partners with Project Managers to monitor budgets and metrics, oversee billing and staffing, and support onboarding.

Qualifications

• Bachelor's degree or equivalent experience in a relevant field.
• Eight+ years of experience in project operations or related fields.
• Strong understanding of project financials, billing, and contract administration.
• Experience with multidisciplinary project teams.

Responsibilities

• Oversee day-to-day administrative operations for assigned project teams.
• Manage project setup, documentation, filing systems, and closeout processes.
• Coordinate internal workflows among project managers, survey crews, engineers, accounting, and administrative staff.
• Partner with Project Managers to monitor project budgets, forecasts, and performance metrics.
• Oversee billing processes (green book review).
• Track contract values, amendments, and change orders.
• Monitor accounts receivable, support collections efforts, and help maintain healthy cash flow.
• Prepare regular financial reports and dashboards for leadership.
• Administer contracts, subconsultant agreements, and purchase orders.
• Ensure compliance with contractual requirements, insurance provisions, and client-specific procedures.
• Support proposal transitions from pursuit to execution, ensuring clean handoffs and complete documentation.
• Assist with staffing coordination across projects to balance workloads and maximize utilization.
• Support onboarding of new team members to projects and systems.
• Facilitate communication between disciplines and departments to resolve operational bottlenecks.
• Identify opportunities to streamline project delivery processes and improve operational efficiency.
• Ensure adherence to internal quality management systems and best practices.
• Develop standardized tools, templates, and workflows to support consistent project execution.
• Provide operational guidance and mentoring to project administrators and coordinators.
• Act as a trusted partner to Project Managers and technical leads.
• Foster a collaborative, accountable, and service-oriented team culture.

Skills

Excel proficiency

Communication

Leadership

Education

Bachelor’s degree in Business Administration / Construction Management / Engineering Management

Tools

Deltek

Ajera

Vision

Job description

BKF is a multi-service infrastructure consulting firm seeking a Project Operations Manager to lead the administrative and operational functions of BKF’s Survey project delivery team. You will drive schedule adherence, financial performance, and process consistency across multiple projects and disciplines.

The role partners with Project Managers to monitor budgets and metrics, oversee billing and staffing, and support onboarding.