Strategic Store Manager: Lead Growth & Customer Experience

Ralph Lauren

San Marcos (TX)

On-site

USD 48,000 - 57,000

Full time

14 days+
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Benefits offered by this job

Employee discount

Job summary

Ralph Lauren Corporation in Texas seeks an Associate Manager to support the General Manager in strategic planning and profitable store operations. You will analyze trends, develop the team, and ensure a premium RL customer experience in a high-volume environment.

As a key decision-maker, you will lead talent development, recruit locally, and drive store initiatives while upholding brand integrity and community engagement.

Qualifications

  • College degree or equivalent is a plus.
  • Retail management or similar high-volume environment experience preferred.
  • Strong communication and relationship-building skills.
  • Ability to work a flexible schedule including weekends.

Responsibilities

  • Support the General Manager in analyzing business trends and strategic planning.
  • Educate the team on sales and profit performance tools and resources.
  • Create a consistent customer experience aligned to RL brand expectations by supporting the store vision.
  • Assist in the creation of the store client development strategy and lead community outreach in your market.
  • Execute the talent strategy set for your store, collaborating with the General Manager to build and develop a team with the customer at its core.
  • Drive networking and recruitment activities in your store market.
  • Actively engage in ongoing talent development conversations, providing coaching and learning opportunities.
  • Maintain productivity through inventory control and store execution to achieve shrink goals.
  • Champion use of new technology in support of New Ways of Selling techniques.
  • Uphold all company policies and procedures.
  • Provide feedback to General Manager & District Director on high profit potential and trends.
  • Ensure sales floor and store standards exceed expectations at all times.
  • Create an inclusive environment aligned to RL values.

Skills

Retail management
Customer service
Team leadership
Strategic planning
Talent development
Sales analytics
Store operations
Recruitment

Education

College degree or equivalent

Tools

POS system
Inventory software

Job description

Ralph Lauren Corporation in Texas seeks an Associate Manager to support the General Manager in strategic planning and profitable store operations. You will analyze trends, develop the team, and ensure a premium RL customer experience in a high-volume environment.

As a key decision-maker, you will lead talent development, recruit locally, and drive store initiatives while upholding brand integrity and community engagement.

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