Store Strategy & Talent Development Manager

Ralph Lauren; San Marcos (TX); On-site; USD 55,000 - 85,000; Full time

Job summary

Ralph Lauren is seeking an Associate Manager at a San Marcos, TX store to lead strategic plans and drive profitability while upholding the brand’s standards. The role acts as a key decision-maker in the absence of the General Manager and focuses on operational excellence, talent optimization, and innovative selling approaches.

You will coach a store team, implement client development strategies, and ensure a consistent, high-quality customer experience aligned with RL brand expectations.

Qualifications

• College Degree or equivalent a plus.
• Retail Management or similar industry experience in a complex, high-volume or high-profile specialty environment preferred.
• Ability to effectively communicate with customers and store personnel.
• Ability to maneuver around the sales floor, stock/dressing room, cashwrap and office; work around/with chemicals, lift/climb up to 30 lbs. and climb moderately.
• Ability to operate the register, stand, move and walk for multiple hours.
• Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).
• Proven track record of success, including a demonstrated ability to build and maintain positive working relationships with customers, management and co-workers.
• Business acumen
• Strong planning and prioritization/time management skills

Responsibilities

• Support the General Manager in analyzing business trends and strategic planning of business initiatives for your store location.
• Understand and educate your team on sales and profit performance tools and resources.
• Create a consistent customer experience aligned to RL brand expectations by supporting the store vision.
• Assist in the creation of the store client development strategy and lead community outreach in your market.
• Execute the talent strategy set for your store, collaborating with the General Manager to build and develop a team with the customer at its core, who can deliver the store vision.
• Drive networking and recruitment activities in your store market.
• Actively engage in ongoing talent development conversations, providing employees coaching, feedback and learning opportunities.
• Maintain exceptional productivity standards through managing processes and store execution, including supporting with inventory control and management to achieve store shrink goals.
• Champion use of new technology in support of New Ways of Selling techniques and More Ways to Shop to drive business result.
• Uphold all company policies and procedures
• Provide feedback to General Manager & District Director, identifying high profit potential and category business trends for your store market
• Ensure sales floor and all store standards exceed expectations at all times
• Create an inclusive environment aligned to core Ralph Lauren Company values and Cultural Focus Areas

Skills

Retail management

Customer communication

Team leadership

Talent development

Brand integrity

Planning & time management

Education

College degree

Job description

Ralph Lauren is seeking an Associate Manager at a San Marcos, TX store to lead strategic plans and drive profitability while upholding the brand’s standards. The role acts as a key decision-maker in the absence of the General Manager and focuses on operational excellence, talent optimization, and innovative selling approaches.

You will coach a store team, implement client development strategies, and ensure a consistent, high-quality customer experience aligned with RL brand expectations.