Strategic Solutions & Accounts Advisor

Sims Limited; West Chicago (IL); On-site; USD 78,000 - 94,000; Full time

Job summary

Sims Lifecycle Services in West Chicago, IL seeks a Business Solutions Advisor to build client relationships, coordinate services across sales, operations, logistics, and account management, and identify new business opportunities aligned with growth objectives.

Reporting to International Business Development, the role requires strong communication, project and client management skills, and a solutions-focused mindset to ensure contracts are met and customer experiences are optimized.

Qualifications

• Relevant high school qualifications or equivalent combination of education and experience.
• Bachelor’s degree, or equivalent combination of education and experience, preferred.
• One to two years with direct exposure to client satisfaction and project/case management required.
• Three+ years of related experience preferred.

Responsibilities

• Build and maintain relationships with key clients and coordinate services across sales, operations, logistics, and account management.
• Identify new business opportunities aligned with Sims Lifecycle Services growth objectives.
• Ensure client requirements are met, respond to inquiries, and escalate issues when needed.
• Prepare reports for management and support contract compliance.

Skills

Excellent written and verbal comms

MS Office Suite

Organizational skills

Problem-solving

Multitasking

Education

Bachelor's degree

High school qualifications or equivalent

Tools

MS Office

Job description

Sims Lifecycle Services in West Chicago, IL seeks a Business Solutions Advisor to build client relationships, coordinate services across sales, operations, logistics, and account management, and identify new business opportunities aligned with growth objectives.

Reporting to International Business Development, the role requires strong communication, project and client management skills, and a solutions-focused mindset to ensure contracts are met and customer experiences are optimized.