Account Manager I: Client Liaison & Project Lead

Advantage Solutions; Chicago (IL); On-site; USD 67,000 - 84,000; Full time

Benefits offered by this job

401(k) with company match

Training and Career Development

Generous Paid Time-Off

Job summary

Advantage Solutions, based in Chicago, is seeking an Account Manager I to partner with clients and internal teams, delivering solutions, training, and project management in a fast-paced environment. The role emphasizes independent work within a collaborative setting and meeting tight deadlines.

The position offers full-time benefits and is located in North America’s leading business solutions provider’s Chicago office.

Qualifications

• Bachelor's Degree or equivalent experience required.
• 1-3 years of experience in a client-facing/customer service role.
• Process-oriented/strong follow-up/ highly organized approach to managing/prioritizing tasks.
• Team player with ability to collaborate and communicate with IT and/or business.
• Strong analytical thinker to assist in troubleshooting and managing retail technical and data issues.
• Intermediate to advanced knowledge of MS Excel (Formulas, Pivot Tables, Templates).

Responsibilities

• Liaison - Work closely with client and management as the primary point of contact to ensure communication is delivered accurately and timely.
• Troubleshooting - Ensure issues are escalated to the appropriate department and provide feedback to the team or Client when changes are needed.
• Training and Education - Assess and address training needs regarding existing and new software functionality.
• System Platform and Configuration - Participate in new software release testing and validate database accuracy after enhancements.
• Project management - Lead projects from conception to completion on behalf of client/team.

Education

Bachelor's Degree or equivalent experience

Tools

MS Excel

Job description

Advantage Solutions, based in Chicago, is seeking an Account Manager I to partner with clients and internal teams, delivering solutions, training, and project management in a fast-paced environment. The role emphasizes independent work within a collaborative setting and meeting tight deadlines.

The position offers full-time benefits and is located in North America’s leading business solutions provider’s Chicago office.