Strategic Client Solutions Advisor

Sims Limited; Chicago (IL); On-site; USD 78,000 - 94,000; Full time

Job summary

Sims Lifecycle Services (SLS) is seeking a Business Solutions Advisor in West Chicago, IL to build strong client relationships and identify new opportunities. You will coordinate across sales, operations, logistics, pricing, and account management to ensure service quality and contract compliance.

The role reports to International Business Development and requires strong communication, organization, and problem-solving skills, with a focus on delivering customer-centric solutions at scale.

Qualifications

• Relevant high school qualifications or equivalent combination of education and experience.
• Bachelor’s degree or equivalent combination of education and experience preferred.
• 1–2 years with direct exposure to client satisfaction and project management.

Responsibilities

• Source new business opportunities aligned with strategic objectives.
• Develop and maintain relationships with key clients and internal teams.
• Coordinate services, resolve issues and ensure contract requirements are met.
• Provide account support for logistics, settlements, quotes, and contracts.
• Prepare reports and communicate client needs to sales and operations.
• Escalate issues when needed and participate in internal meetings.

Skills

Excellent communication

MS Office proficiency

Organizational skills

Problem solving

Multitasking

Education

High school diploma

Bachelor's degree preferred

Job description

Sims Lifecycle Services (SLS) is seeking a Business Solutions Advisor in West Chicago, IL to build strong client relationships and identify new opportunities. You will coordinate across sales, operations, logistics, pricing, and account management to ensure service quality and contract compliance.

The role reports to International Business Development and requires strong communication, organization, and problem-solving skills, with a focus on delivering customer-centric solutions at scale.