Strategic Account Manager – IT & Digital Workplace

Ricoh Americas Corporation; Denver (CO); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, life, and disability\

401K, HSA, and FSA investments

Tuition assistance

Paid vacation time and holidays

Job summary

Ricoh Americas Corporation seeks an Account Manager to develop and expand customer relationships, identify new business opportunities, and align Ricoh solutions with customers' strategic goals. You will work with decision-makers to uncover challenges and propose measurable business value.

Qualifications include a Bachelor's degree, 3+ years in sales or account management, IT/tech environment experience, strong communication and presentation skills, and the ability to manage multiple accounts

Qualifications

• Bachelor's degree or equivalent experience.
• 3+ years of business development, sales, or account management experience.
• Experience within IT, software services, or technology-related environments preferred.
• Strong communication, presentation, and relationship-building skills.
• Ability to analyze customer needs and manage multiple accounts effectively.
• Foundational understanding of business and financial concepts.

Responsibilities

• Drive new business development and expand existing customer relationships.
• Identify opportunities within assigned accounts to increase market share.
• Understand customer business needs and challenges through research and consultative conversations.
• Position Ricoh solutions by connecting customer objectives with business outcomes.
• Deliver compelling presentations and business recommendations both virtually and in person.
• Build trusted relationships with key decision-makers and stakeholders.
• Collaborate across teams to develop and implement customer-focused solutions.
• Maintain strong knowledge of Ricoh products, services, and industry trends.

Skills

Business development

Account management

Sales

Communication

Presentation

Relationship-building

Analytical thinking

CRM software

Microsoft Office

Education

Bachelor's degree or equivalent experience

Tools

CRM software

Microsoft Office

Job description

Ricoh Americas Corporation seeks an Account Manager to develop and expand customer relationships, identify new business opportunities, and align Ricoh solutions with customers' strategic goals. You will work with decision-makers to uncover challenges and propose measurable business value.

Qualifications include a Bachelor's degree, 3+ years in sales or account management, IT/tech environment experience, strong communication and presentation skills, and the ability to manage multiple accounts