Account Manager

Ricoh USA, Inc.; Denver (CO); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Health insurance

401(k) Retirement Savings Plan

Tuition assistance

Paid vacation and holidays

Job summary

Ricoh USA, Inc. in Denver is seeking an Account Manager to develop and expand client relationships, identify new business opportunities, and align Ricoh solutions with customers' strategic goals.

You will work closely with decision-makers to understand environments, uncover challenges, and present solutions that deliver measurable value, with travel up to 20% for strategic accounts.

Qualifications

• Bachelor's degree or equivalent experience.
• 3+ years of business development, sales, or account management experience.
• Experience in IT, software services, or technology environments preferred.
• Strong communication, presentation, and relationship-building skills.
• Ability to analyze customer needs and manage multiple accounts.
• Foundational understanding of business and financial concepts.

Responsibilities

• Drive new business development and expand existing customer relationships.
• Identify opportunities within assigned accounts to increase market share.
• Understand customer business needs and challenges through research and consultative conversations.
• Position Ricoh solutions by connecting customer objectives with business outcomes.
• Deliver compelling presentations and business recommendations both virtually and in person.
• Build trusted relationships with key decision-makers and stakeholders.
• Collaborate across teams to develop and implement customer-focused solutions.
• Maintain strong knowledge of Ricoh products, services, and industry trends.

Skills

Communication

Presentation

Relationship building

Business acumen

Analytical thinking

Education

Bachelor's degree or equivalent

Job description

Job Description

Account Manager

$75,000 - $85,000 per year

Commission Eligible

The Account Manager role is responsible for developing and expanding customer relationships, identifying new business opportunities, and aligning Ricoh solutions to support customers' strategic goals.

In this position, you will work closely with decision-makers and influencers to understand customer environments, uncover business challenges, and recommend solutions that deliver measurable value.

Success in this role requires strong business development skills, consultative selling abilities, and the confidence to present solutions that help customers transform their digital workplace.

Key Responsibilities

• Drive new business development and expand existing customer relationships.
• Identify opportunities within assigned accounts to increase market share.
• Understand customer business needs and challenges through research and consultative conversations.
• Position Ricoh solutions by connecting customer objectives with business outcomes.
• Deliver compelling presentations and business recommendations both virtually and in person.
• Build trusted relationships with key decision-makers and stakeholders.
• Collaborate across teams to develop and implement customer-focused solutions.
• Maintain strong knowledge of Ricoh products, services, and industry trends.

Qualifications

• Bachelor's degree or equivalent experience.
• 3+ years of business development, sales, or account management experience.
• Experience within IT, software services, or technology-related environments preferred.
• Strong communication, presentation, and relationship-building skills.
• Ability to analyze customer needs and manage multiple accounts effectively.
• Foundational understanding of business and financial concepts.

What Makes Someone Successful In This Role

• Strong consultative selling and business development skills.
• Ability to influence and build credibility with customers and internal partners.
• Strategic thinking and problem‑solving capabilities.
• Learning agility and a growth mindset.
• A customer‑first approach with a focus on delivering measurable results.

Travel: Approximately 20%, including occasional overnight travel.

This role offers the opportunity to help customers solve complex business challenges while driving growth and expanding Ricoh's presence within strategic accounts.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.

About Us

Come Create at Ricoh:

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest In Yourself

At Ricoh, you can:

• Choose from a broad selection of medical, dental, life, and disability insurance options.
• Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
• Augment your education with team member tuition assistance programs.
• Enjoy paid vacation time and paid holidays annually
• Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

JOB INFO

Job Identification : 8616

Job Category : Office Solutions

Posting Date : 2026-10-08T21:01:40+00:00

Degree Level : Bachelor's Degree

Job Schedule : Full time

Locations : Denver, CO, United States

Salary Range : $75,000 - $85,000

Driving requirements : Personal Vehicle

Sign-on Bonus : No