Strategic Solution Architect for Marketing Cloud & AI Platforms

100 Salesforce, Inc.; Atlanta (GA); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

401(k) plan

Employee stock purchase program

Medical/dental/vision insurance

Job summary

Salesforce is the world’s #1 AI CRM, seeking a Solution Architect to champion the PACE organization across Marketing Cloud, Agentforce Contact Center, and Data360. You will lead strategic discussions with enterprise clients, guide technology deployments, and ensure successful delivery of complex programs.

The role requires strong communication, deep Salesforce product knowledge, and a track record in enterprise projects using agile and waterfall methodologies.

Qualifications

• Experience advising executives and customers on complex solutions.
• Strong understanding of cloud-based marketing and data platforms.
• Proven ability to lead multi-stakeholder discovery and design sessions.

Responsibilities

• Serve as a strategic, trusted advisor for PACE industry clients in Marketing Cloud and Data360.
• Guide customers in deploying emerging technologies to maximize business value.
• Lead delivery and manage risk across multiple workstreams.
• Communicate complex concepts clearly to diverse audiences; collaborate with client teams and partners.
• Review project direction and ensure scalable, maintainable solutions.

Skills

Strategic advisory

Enterprise architecture

Stakeholder management

Effective communication

Presentation skills

AI toolchains

Education

Bachelor’s degree or equivalent

Tools

Marketing Cloud

Data360

Agentforce Contact Center

Job description

Salesforce is the world’s #1 AI CRM, seeking a Solution Architect to champion the PACE organization across Marketing Cloud, Agentforce Contact Center, and Data360. You will lead strategic discussions with enterprise clients, guide technology deployments, and ensure successful delivery of complex programs.

The role requires strong communication, deep Salesforce product knowledge, and a track record in enterprise projects using agile and waterfall methodologies.