Strategic Cloud Solutions Manager

Amazon Web Services (AWS); Atlanta (GA); On-site; USD 131,000 - 178,000; Full time

Job summary

Amazon Web Services, Inc. in Atlanta, GA is seeking a Customer Solutions Manager (CSM) to help customers realize sustained business value by accelerating their digital transformation with AWS.

You will design and execute strategic migrations to the cloud, build cloud-native solutions, and lead cross-functional teams including sales, solution architecture, and enterprise support. A strong business mindset, technical acumen, and change-management experience are essential.

Qualifications

• 5+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience.
• 5+ years of work in enterprise IT, either as a vendor, consultant or have prior experience working with or managing technical programs.
• Bachelor's degree in Science, Technology, Engineering, Math, or a related field.
• Experience in leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion.
• Experience working in enterprise IT, either as a vendor, consultant or have prior experience working with or managing technical programs.
• Experience in customer-facing roles.

Responsibilities

• Demonstrate excellent customer engagement skills through all levels of an organization including C-Suite
• Maintain an in-depth knowledge and understanding of existing and developing technologies (AI/ML, Migration, Modernization) as it relates to cloud computing, to unlock opportunities for customers
• Possess a strong background in change management and incorporating organizational change best practices seamlessly into project delivery
• Accelerate customer adoption through education and engagement
• Assist customers in identifying use cases for priority adoption of AWS as well as best practice implementations
• Assist in developing long-term strategic relationships with key accounts
• Manage time efficiently, meet personal goals, and work effectively with other members of the sales and marketing team

Skills

Thought leadership

Business case development

Program management

Customer benefits realization

Enterprise IT experience

Customer-facing roles

Education

Bachelor's degree in STEM

Job description

Amazon Web Services, Inc. in Atlanta, GA is seeking a Customer Solutions Manager (CSM) to help customers realize sustained business value by accelerating their digital transformation with AWS.

You will design and execute strategic migrations to the cloud, build cloud-native solutions, and lead cross-functional teams including sales, solution architecture, and enterprise support. A strong business mindset, technical acumen, and change-management experience are essential.