Strategic Service Sales Leader

Alfa Laval Mid Europe GmbH; Houston (TX); On-site; USD 125,000 - 145,000; Full time

Benefits offered by this job

Medical, dental, vision

Life insurance

401(k) plan

Competitive salary

Job summary

Alfa Laval is seeking a Service Sales Manager in the US to lead regional service sales strategy and growth, while expanding lifecycle service contracts. You will guide forecasts, budgets and KPIs, and identify new offerings through market insight, collaborating with Operations, Engineering and Product Management to deliver value-based solutions.

Ideal candidates hold aBachelor's degree in Engineering or Business, 2+ years in industrial B2B sales, and at least 1 year in leadership, with strong

Qualifications

• Bachelor's degree in Engineering, Business Administration, or related field.
• 2+ years in industrial B2B sales, service sales, or aftermarket.
• 1+ year in a leadership role.
• Experience in developing business plans and commercial growth strategies.
• Experience with CRM systems, sales forecasting and data analytics.
• Knowledge of relevant industrial markets is preferred.
• Proven ability to lead and coach a high-performing team.
• Strong interpersonal and communication skills to influence cross-functional teams.
• Ability to translate technical solutions into customer value.

Responsibilities

• Lead change initiatives and drive continuous improvement.
• Translate strategy into actionable regional initiatives.
• Establish forecasts, budgets and KPIs.
• Identify growth opportunities via market segmentation and lifecycle strategies.
• Monitor performance and take corrective actions.
• Perform competitive analysis on offerings, pricing, and capabilities.
• Identify new service offerings from market intelligence and feedback.
• Provide competitive insights and strategic recommendations to management.
• Support key account development and strategic customer visits.
• Lead pipeline management and forecasting.
• Negotiate complex commercial agreements and service contracts.
• Analyze sales performance, profitability and trends.
• Build long-term strategic relationships with customers.
• Develop value-based solutions addressing customer challenges.
• Drive customer satisfaction, retention and loyalty.
• Assist resolution of escalated issues.
• Collaborate with Operations, Engineering, Service and Product Management on project execution.
• Improve sales processes, CRM utilization and reporting accuracy.

Skills

Leadership

Communication

Strategic thinking

Customer focus

Problem solving

Education

Bachelor's degree in Engineering or Business

Tools

CRM systems

Sales forecasting

Data analytics

Job description

Alfa Laval is seeking a Service Sales Manager in the US to lead regional service sales strategy and growth, while expanding lifecycle service contracts. You will guide forecasts, budgets and KPIs, and identify new offerings through market insight, collaborating with Operations, Engineering and Product Management to deliver value-based solutions.

Ideal candidates hold aBachelor's degree in Engineering or Business, 2+ years in industrial B2B sales, and at least 1 year in leadership, with strong