Strategic Service Account Growth Lead

Southland Industries Inc.; Allentown (Lehigh County); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

401(k) plan with 50% match

100% medical insurance paid for employee

Annual bonus program

Paid parental leave

Training and professional development opportunities

Job summary

A leading MEP company is looking for a Service Account Manager to grow its service business by building strong relationships with customer accounts. This dynamic role involves overseeing the sales process, addressing customer concerns, and mentoring junior staff. Ideal candidates will have at least 3 years of relevant experience, a two-year degree, and strong communication skills. This position offers comprehensive benefits, including medical insurance and a 401(k) plan with a company match.

Qualifications

• Minimum 3 years direct relevant experience.
• Strong knowledge of service policies and capabilities.
• Experience in developing large accounts.

Responsibilities

• Manage the sales process to close sales.
• Cultivate new customer accounts.
• Mentor less-experienced Service Account Managers.

Skills

Strong customer service skills

Sales skills

Problem-solving abilities

Strong verbal and written communication

Interpersonal skills

Education

Two-year relevant degree

Tools

Microsoft Office (Excel, Word, PowerPoint)

CRM Software

Job description

A leading MEP company is looking for a Service Account Manager to grow its service business by building strong relationships with customer accounts. This dynamic role involves overseeing the sales process, addressing customer concerns, and mentoring junior staff. Ideal candidates will have at least 3 years of relevant experience, a two-year degree, and strong communication skills. This position offers comprehensive benefits, including medical insurance and a 401(k) plan with a company match.