HVAC Service Account Manager — Growth & Client Leadership

NITYA Software Solutions Inc; Minneapolis (MN); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading software solutions provider in Minneapolis, MN is seeking a Service Account Manager. This full-time role requires 5+ years in service coordination or account management, ideally in the HVAC industry. Responsibilities include client contact management, account retention, and developing maintenance plans. Strong communication and organizational skills are essential, along with proficiency in Microsoft Office and a high school diploma.

Qualifications

• 5+ years’ experience in service/account management, preferably in construction or HVAC.
• Strong communication, organization, and planning skills.
• Comfortable in a fast-paced, technology-driven environment.

Responsibilities

• Serve as the main point of contact for assigned accounts, ensuring client satisfaction.
• Retain and grow existing accounts while identifying opportunities for account improvement.
• Develop proactive repair, replacement, and upgrade plans with key customers.
• Collaborate with leadership to execute account strategies and support your team.

Skills

Service coordination

Account management

Strong communication skills

Organization skills

Planning skills

Technology proficiency

Microsoft Office

Education

High School diploma or GED

Job description

A leading software solutions provider in Minneapolis, MN is seeking a Service Account Manager. This full-time role requires 5+ years in service coordination or account management, ideally in the HVAC industry. Responsibilities include client contact management, account retention, and developing maintenance plans. Strong communication and organizational skills are essential, along with proficiency in Microsoft Office and a high school diploma.