Strategic Senior Program Manager, Last-Mile Ops

Amazon Inc.; New York (NY); On-site; USD 127,000 - 185,000; Full time

Benefits offered by this job

Health insurance

401(k) Plan

Paid time off (PTO)

RSUs

Job summary

Amazon.com Services LLC in New York or Nashville is seeking a Sr. Program Manager to own the end-to-end strategy and execution of high-impact last-mile programs.

You will lead cross-functional initiatives across operations, technology, finance, and planning, translating ambiguity into scalable solutions and defining the path forward. You will shape program strategy, build scalable frameworks, and drive results at scale, influencing senior leadership with data-driven business cases.

Qualifications

• 5+ years of program or project management experience.
• Experience using data and metrics to determine and drive improvements.
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership.
• Bachelor's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Responsibilities

• Defining and driving the strategic roadmap for programs that reduce cost, improve quality, and accelerate speed across the last-mile delivery network
• Leading cross-functional initiatives from ideation through execution, establishing mechanisms that ensure sustained results at scale
• Building frameworks and standards that elevate how programs are managed across the R2L organization
• Identifying and sizing the largest opportunities across delivery operations, making trade-off recommendations to senior leadership
• Influencing technology and operations investment priorities through data-driven business cases
• Serving as the connective tissue across partner teams (operations, technology, finance, planning) to drive alignment on complex, multi-quarter initiatives

Skills

Program management

Cross-functional leadership

Data-driven decisions

Stakeholder management

Analytical skills

Education

Bachelor's or MBA

Job description

Amazon.com Services LLC in New York or Nashville is seeking a Sr. Program Manager to own the end-to-end strategy and execution of high-impact last-mile programs.

You will lead cross-functional initiatives across operations, technology, finance, and planning, translating ambiguity into scalable solutions and defining the path forward. You will shape program strategy, build scalable frameworks, and drive results at scale, influencing senior leadership with data-driven business cases.