Last-Mile Supply Chain Program Manager II

Amazon; Nashville (TN); On-site; USD 77,000 - 116,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) plan

Parental leave

Job summary

Amazon.com Services LLC in Nashville, TN seeks an experienced Supply Chain Manager to lead SSD Core Labor Planning for North America. You will own strategic and tactical programs, coordinating with multiple teams to deliver faster-than-same-day delivery and scalable automation.

You will leverage advanced analytics, build KPI reporting, manage risks, and present updates to senior leadership. This role requires strong program management and cross-functional collaboration to drive measurable

Qualifications

• 3+ years of program or project management experience.
• 3+ years of working cross functionally with tech and non-tech teams experience
• 2+ years of supply chain experience
• Bachelor's degree
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience defining program requirements and using data and metrics to determine improvements

Responsibilities

• Development of the overall program strategy, tactically driving teams in and outside of your organization to deliver cross-functional goals
• Define the program (mission, vision, tenets), set objectives, analyze data and drive improvements that are quantified with metrics
• Retrieving and analyzing large sets of data using Excel, SQL, Artificial Intelligence, and other data management systems.
• Designing and implementing reporting solutions to enable stakeholders to manage the business and make effective decisions.
• Monitoring existing metrics, building new metrics, and partnering with internal teams to identify process and system improvement opportunities.
• Work autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions
• Oversee gaps between teams, processes and systems, helping teams reduce exposure to classic failure modes
• Solve ambiguous problems and proactively identify and mitigate risks
• Work with program managers, business leaders, tech, product, science partners and executive team to communicate and impact critical business initiatives
• Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects
• Roll up your sleeves and do whatever is necessary; general manager/ owner mentality

Skills

Program management

Cross-functional collaboration

Data-driven decision making

Stakeholder management

Education

Bachelor's degree

Tools

Excel

SQL

Job description

Amazon.com Services LLC in Nashville, TN seeks an experienced Supply Chain Manager to lead SSD Core Labor Planning for North America. You will own strategic and tactical programs, coordinating with multiple teams to deliver faster-than-same-day delivery and scalable automation.

You will leverage advanced analytics, build KPI reporting, manage risks, and present updates to senior leadership. This role requires strong program management and cross-functional collaboration to drive measurable