Strategic Seller Growth & Engagement Lead

Menlo Ventures; San Francisco (CA); On-site; USD 90,000 - 140,000; Full time

Job summary

Menlo Ventures is seeking a Key Account Manager to nurture relationships with sellers and optimize their performance on our platform. You will resolve issues, promote programs, and drive adoption of solutions through proactive engagement and on-site support.

The role emphasizes data-driven improvement, travel for on-site seller visits, and close collaboration with internal teams to deliver exceptional seller experiences and measurable growth.

Qualifications

• Proven track record in negotiations and relationship management.
• Excellent communication and interpersonal skills.
• Willingness to travel for on-site seller visits.
• Bachelor's degree in Business, Marketing, Sales, or a related field (preferred).

Responsibilities

• Act as the primary point of contact for sellers regarding programs, campaigns, or logistics.
• Collaborate with internal teams to resolve seller issues and drive solutions.
• Monitor seller performance metrics and develop action plans for growth.
• Conduct regular on-site visits to strengthen relationships and gather insights.
• Present and promote platform features and solutions to sellers and tailor pitches.

Skills

Negotiation

Relationship building

Communication skills

Data analysis

Problem solving

Travel ready

Customer-centric

Education

Bachelor's degree

Tools

CRM software

Job description

Menlo Ventures is seeking a Key Account Manager to nurture relationships with sellers and optimize their performance on our platform. You will resolve issues, promote programs, and drive adoption of solutions through proactive engagement and on-site support.

The role emphasizes data-driven improvement, travel for on-site seller visits, and close collaboration with internal teams to deliver exceptional seller experiences and measurable growth.