Remote Partnerships Manager — Growth & Seller Success

Whatnot; United States; Remote; USD 120,000 - 160,000; Full time

Benefits offered by this job

Flexible Time off Policy

Health Insurance options

Work From Home Support

Care benefits

401k with employer match (US) and PENS

Dog food allowance

Parental Leave

Job summary

Whatnot, the leading live shopping platform, is seeking a Strategic Partnerships Manager to grow a defined seller book and drive GMV expansion through data-driven strategies and cross-functional collaboration.

You will partner with Category Leads, Product, Marketing, and Policy teams to turn seller insights into action and deliver measurable impact while maintaining exceptional buyer experience on the Whatnot platform. This role emphasizes growth, optimization, and long-term seller success.

Qualifications

• 5+ years of experience in partnerships, business development, account management, or client success—ideally within ecommerce, creator platforms, or marketplaces.
• Strong analytical and commercial skills with a proven ability to identify growth levers and execute data-driven strategies.
• Proficiency in Salesforce, Gong, Sigma, and other analytical or partnership management tools.
• Comfort with AI tools (Claude, ChatGPT, Salesforce automation, Gong AI, hex, etc.) and demonstrated ability to use them to improve efficiency and decision-making.
• Excellent communication and relationship-building skills; able to influence partners and internal stakeholders with clarity and confidence.
• High ownership and accountability; able to balance strategic thinking with hands-on execution.
• Proven project management discipline across concurrent workstreams.
• Adaptability, curiosity, and a low-ego, high-impact mindset.

Responsibilities

• Manage a defined book of business. Develop and execute account strategies for your sellers, focused on quarterly growth, product adoption, and operational health.
• Drive sustainable seller growth. Analyze performance trends and use data-driven insights to identify new opportunities for GMV expansion, buyer engagement, and platform adoption.
• Deliver exceptional partnership management. Build trusted relationships with sellers through consistent coaching, actionable feedback, and deep business understanding.
• Collaborate cross-functionally. Partner with Category Leads, Product, Marketing, and Policy teams to surface insights, influence roadmaps, and coordinate initiatives that support your sellers’ success and ensure a great buyer experience across the Whatnot platform.
• Advocate internally for your sellers. Translate seller needs into clear business cases and work with cross-functional partners to unlock growth opportunities and address pain points.
• Execute with precision. Manage multiple concurrent initiatives and prioritize your time. From marketing activations to operational improvements you will ensure that projects stay on scope, on time, and deliver measurable impact.
• Contribute to team learning. Share best practices, insights, and account learnings with peers to help scale Whatnot’s partnership excellence across the broader Strategic Partnerships team.

Skills

Partnerships

Business development

Account management

Client success

Data-driven strategy

Analytical skills

Communication

Project management

Adaptability

Tools

Salesforce

Gong

Sigma

Claude

ChatGPT

Salesforce automation

Job description

Whatnot, the leading live shopping platform, is seeking a Strategic Partnerships Manager to grow a defined seller book and drive GMV expansion through data-driven strategies and cross-functional collaboration.

You will partner with Category Leads, Product, Marketing, and Policy teams to turn seller insights into action and deliver measurable impact while maintaining exceptional buyer experience on the Whatnot platform. This role emphasizes growth, optimization, and long-term seller success.