Strategic Security Operations Manager

Allied Universal; St. Louis (MO); On-site; USD 52,000 - 64,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Life insurance

Retirement plan

Disability insurance

Eight paid holidays

Vacation accrual

Job summary

Allied Universal is hiring a Service Manager to lead daily security operations, guiding a team of security officers and supervisors to deliver exceptional service at client sites in Missouri. You will recruit, train, schedule, and evaluate staff, coordinate with clients, and leverage BI tools to track metrics, reduce overtime, and ensure profitability while upholding safety and compliance standards.

This role offers a competitive annual salary of $58,000, opportunities for career growth, and a

Qualifications

• Bachelor’s, Associate’s, or high school with relevant security leadership experience.
• Valid driver’s license for driving a company or personal vehicle.
• Minimum two years in business operations, security management, or supervising teams.
• Experience leading diverse teams and building client relationships.
• Proficiency with Microsoft Office and web-based applications.
• Knowledge of emergency preparedness and security protocols.

Responsibilities

• Lead frontline supervisors and officers to meet client contractual hours while minimizing unbilled overtime.
• Recruit, train, schedule, and evaluate staff; manage payroll and employee relations.
• Serve as primary client contact to ensure high-quality service.
• Utilize BI tools to track metrics, optimize schedules, and improve profitability.
• Ensure safety protocols and compliance with standards.

Skills

Leadership

Team management

Client relations

Decision making

Communication

Security operations

MS Office

Education

Bachelor’s degree in criminal justice, business, or related field

Associate's degree in criminal justice, business, or related field

High school diploma or equivalent with relevant experience

Tools

BI software

Job description

Allied Universal is hiring a Service Manager to lead daily security operations, guiding a team of security officers and supervisors to deliver exceptional service at client sites in Missouri. You will recruit, train, schedule, and evaluate staff, coordinate with clients, and leverage BI tools to track metrics, reduce overtime, and ensure profitability while upholding safety and compliance standards.

This role offers a competitive annual salary of $58,000, opportunities for career growth, and a