Strategic Scheduler & Billing Specialist

Premiere-Property-Services; Grand Rapids (MI); On-site; USD 28,000 - 36,000; Full time

Job summary

Premiere Property Services in Grand Rapids, MI is seeking a Scheduler & Billing Specialist to coordinate field operations and manage billing tasks in Salesforce and QuickBooks. This full-time role emphasizes organization, attention to detail, and clear communication with customers and technicians.

The position involves scheduling appointments, verifying charges, and generating invoices while maintaining accurate records and providing excellent customer service.

Qualifications

• This role requires proven experience in scheduling, billing, or administrative work within property services or trades.
• Proficiency with Salesforce and QuickBooks (or similar CRM and accounting platforms).
• Excellent organizational, multitasking, and communication skills with attention to detail.

Responsibilities

• Schedule and coordinate daily appointments and technician jobs.
• Answer phones and emails related to scheduling inquiries and service requests.
• Input and manage customer and job data in Salesforce.
• Confirm appointments and follow up on schedule changes.
• Communicate scheduling updates with internal teams and customers.
• Maintain accurate records of schedules, job status, and appointments.
• Generate invoices in Salesforce and transfer data to QuickBooks.
• Monitor outstanding billing tasks and resolve discrepancies with customers.

Skills

Scheduling

Billing

Organizational skills

Communication

Customer service

Tools

Salesforce

QuickBooks

Job description

Premiere Property Services in Grand Rapids, MI is seeking a Scheduler & Billing Specialist to coordinate field operations and manage billing tasks in Salesforce and QuickBooks. This full-time role emphasizes organization, attention to detail, and clear communication with customers and technicians.

The position involves scheduling appointments, verifying charges, and generating invoices while maintaining accurate records and providing excellent customer service.