Billing Administrator

Creative Financial Staffing, LLC; Grand Rapids (MI); On-site; USD 50,000 - 65,000; Full time

Job summary

Creative Financial Staffing, LLC is seeking a Billing Administrator in Grand Rapids, MI. This fully onsite role offers a salary range of $50,000 to $65,000 and a Monday–Friday schedule.

The candidate will review service orders, determine billable items, and prepare invoices, while supporting construction billing and ERP data uploads. Ideal applicants have 2–3 years in billing or accounting, strong billing process knowledge, and proficiency with Microsoft Office 365.

Qualifications

• 2–3 years of billing or equivalent accounting experience.

Responsibilities

• Review service orders against agreements (time & material and quoted projects).
• Determine billable vs. non-billable items with sound judgment.
• Investigate and resolve billing discrepancies, including processing credit memos as needed.
• Correct errors immediately and ensure accuracy before customer submission.
• Prepare and send approved invoices to customers.
• Generate billing for the construction group and prepare supporting reports.
• Attend project meetings as needed.
• Upload financial project budgets into ERP.
• Finalize monthly progress billings and AIA documents.

Skills

Attention to detail

Independent worker

Time management

Tools

Microsoft Office 365

Job description

Billing Administrator
Location: Grand Rapids, MI (Onsite)
Pay: $50,000 – $65,000
Schedule: Monday–Friday, fully onsite

Our client is a family-focused contractor that values professionalism, attention to detail, and a strong service mentality. Their team operates in a collaborative, open-office environment. We’re looking for organized, independent professionals who take initiative, manage their workload responsibly, and feel comfortable asking questions or providing feedback when needed. Business casual dress is required (jeans on Fridays).

Key Responsibilities

Service Billing

• Review service orders against agreements (time & material and quoted projects)

• Determine billable vs. non-billable items with sound judgment

• Investigate and resolve billing discrepancies, including processing credit memos as needed

• Correct errors immediately and ensure accuracy before customer submission

• Prepare and send approved invoices to customers

Construction Billing Support

• Generate billing for the construction group and prepare supporting reports

• Attend project meetings as needed

• Upload financial project budgets into ERP

• Finalize monthly progress billings and AIA documents

Qualifications

• 2–3 years of billing or equivalent accounting experience

• Strong understanding of billing processes

• Construction or service industry billing experience strongly preferred

• Proficient in Microsoft Office 365

• Ability to work independently, make judgment calls, and move with urgency

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