West Market Enterprise Program Manager | Hybrid | Full-Time

SAP Belgium NV/SA; Bellevue (WA); Hybrid; USD 189,000 - 322,000; Full time

Job summary

SAP is seeking a Program Manager for the West Market Unit to lead complex customer engagements and oversee multiple project lifecycles. You will mentor project managers and influence delivery best practices to drive customer success.

In this hybrid role, you will shape delivery models for on-site and remote engagements, manage budgets and risk, and build executive relationships across enterprise-scale SAP programs within the SAP Customer Value Group.

Qualifications

• Bachelor's degree or equivalent work experience.
• Experience leading complex customer programs and governance.
• Ability to manage program financials and risk.

Responsibilities

• Lead complex customer engagements and programs end-to-end.
• Oversee multiple lifecycles, guide teams, and mentor project managers.
• Define delivery models including on-site and remote work.
• Build relationships with senior stakeholders and manage escalations.
• Support business development and new SAP engagements.

Skills

Program management

Stakeholder management

Delivery excellence

Executive relationship building

Risk assessment

Team mentoring

Education

Bachelor's degree or equivalent work experience

Tools

Forecasting tools

SAP solutions

Job description

SAP is seeking a Program Manager for the West Market Unit to lead complex customer engagements and oversee multiple project lifecycles. You will mentor project managers and influence delivery best practices to drive customer success.

In this hybrid role, you will shape delivery models for on-site and remote engagements, manage budgets and risk, and build executive relationships across enterprise-scale SAP programs within the SAP Customer Value Group.