Strategic Salesforce Admin & Platform Specialist

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Morrisville (NC)

Hybrid

USD 85,000 - 120,000

Full time

13 days ago

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Benefits offered by this job

Health benefits

401k match

PTO

Parental leave

Hybrid work options

Onsite coffee shop

Job summary

Relias is seeking a Business Systems Administrator to manage Salesforce and related Enterprise SaaS applications in a hybrid role based near Morrisville, NC. You will support Sales Cloud, Service Cloud, CPQ, and related tools, while aligning data governance, security, and scalable integrations with business goals.

Responsibilities include end-user support, data flow design, and participating in IT projects like migrations or upgrades.

Qualifications

Bachelor's degree required.
2+ years experience with Salesforce (Sales Cloud/Service Cloud) as power user or admin.
Strong understanding of SDLC and data governance.
Ability to translate business requirements into actionable results.
Excellent communication and stakeholder management.

Responsibilities

Administer Salesforce products including Sales Cloud, CPQ, Service Cloud, and Experience Cloud.
Understand data flows and integrations; design scalable solutions across apps.
Test and QA changes with peers and users; maintain SLAs.
Provide day-to-day end-user support, provisioning, role/profile maintenance, and reporting.
Contribute to backlog refinement and user-story creation with the team.
Maintain platform governance, security controls, and admin best practices.
Assist with data migrations and system integrations during acquisitions and upgrades.