Salesforce Admin | Hybrid NC Role | Impact with Growth

Relias; Morrisville (NC); Hybrid; USD 80,000 - 110,000; Full time

Benefits offered by this job

401k match and health benefits

Hybrid work options

Parental leave policy

Company-paid healthcare premium

Onsite coffee shop

Professional development programs

Job summary

Relias is seeking a Business Systems Administrator to manage Salesforce and related SaaS applications. The role focuses on configuring and maintaining Salesforce products, ensuring data governance, and supporting end users.

You will collaborate with IT and business teams, manage integrations, and participate in larger IT projects and upgrades in a flexible hybrid work environment in North Carolina.

Qualifications

• Salesforce Certified Administrator or higher.
• 2+ years Salesforce experience as power user or administrator (1+ year as admin).
• Bachelor’s degree required.
• Ability to translate business requirements into actionable results.
• Strong collaboration with internal customers and teams.

Responsibilities

• Act as Salesforce administrator for Sales Cloud, CPQ, Service Cloud, and related apps.
• Understand data flows and design scalable integrations across enterprise apps.
• Test changes with peers and users; QA to ensure quality.
• Provide day-to-day user support and resolve service tickets per SLAs.
• Contribute to refining user stories with the team backlog.
• Maintain data governance, security controls, and admin best practices.
• Escalate issues to senior admins or product owner as needed.
• Stay current on releases and technologies; advise IT/business leaders.
• Participate in system integrations for acquisitions and project upgrades.

Skills

Salesforce Admin experience

Strategic thinking

Manage multiple priorities

Translate business requirements

Interpersonal & communication

Software development lifecycle

Education

Bachelor’s degree

Tools

Salesforce

Gong

Precursive

Gainsight

Job description

Relias is seeking a Business Systems Administrator to manage Salesforce and related SaaS applications. The role focuses on configuring and maintaining Salesforce products, ensuring data governance, and supporting end users.

You will collaborate with IT and business teams, manage integrations, and participate in larger IT projects and upgrades in a flexible hybrid work environment in North Carolina.