Customer Success & Sales Support Specialist

One Way Safety; La Grange Park (IL); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Holiday Pay

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

One Way Safety in the United States (La Grange Park, IL) is seeking a customer-focused support professional to assist Sales Reps in the safety product industry. The role emphasizes initiating sales, cross-selling, and ensuring orders are processed accurately from placement to delivery.

The ideal candidate has 3–5 years of office experience, strong communication skills, and a proactive mindset. Office hours are 7am–4pm, Monday through Friday, in an on-site setting.

Qualifications

• 3–5 years of office experience.
• Strong customer service orientation.
• Proficiency with MS Office (Outlook, Excel, Word).

Responsibilities

• Support Sales Reps in Safety Product Industry.
• Answers Customer Phone Calls.
• Processes Sales Orders.
• PO Requests; RMA’s.
• UPS World-ship and order follow-ups.
• Administrative/Accounting duties as required.

Skills

Attention to detail

Communication skills

Multitasking

Customer service

Problem solving

Education

High School Diploma

Tools

MS Office

MS Navision

Job description

One Way Safety in the United States (La Grange Park, IL) is seeking a customer-focused support professional to assist Sales Reps in the safety product industry. The role emphasizes initiating sales, cross-selling, and ensuring orders are processed accurately from placement to delivery.

The ideal candidate has 3–5 years of office experience, strong communication skills, and a proactive mindset. Office hours are 7am–4pm, Monday through Friday, in an on-site setting.