Strategic Sales Planning Analyst (Remote-first)

Twilio Inc.; Northern (KY); Hybrid; USD 130,000 - 180,000; Full time

Job summary

Twilio is seeking a data-driven, strategically minded professional to join our Strategic Operations pillar within Sales, Operations, and Enablement. Reporting directly into the Strategic Operations team, this role sits at the intersection of business strategy, sales planning, and advanced analytics.

You will lead our target-setting process, align customer segmentation with broader GTM organizational objectives, and back decisions with robust modeling, forecasting, and data infrastructure.

Qualifications

• 6+ years of experience in Strategic Operations, Sales Operations, Revenue Operations, or Data Analytics within a fast-paced technology environment.
• Proven track record of leading target-setting cycles and planning frameworks for a GTM organization.
• Hands-on expertise in data visualization tools (Tableau, Looker).
• Demonstrated ability to translate complex analytical findings into strategic, business-focused recommendations for leadership.
• Strong project management skills, including cross-functional dependencies and scoping requirements.

Responsibilities

• Lead the annual and semi-annual target-setting cycles for the global sales organization.
• Present target proposals, growth opportunities, and data insights to senior leadership with clear narratives.
• Develop and refine the sales customer segmentation model.
• Extract actionable insights from large, complex datasets to optimize revenue efficiency.
• Collaborate with Sales, Finance, Product, Systems, and HR to align operational metrics with corporate strategy.
• Develop, maintain, and automate dashboards and reporting to track planning outcomes.

Skills

Target setting

Data analysis

Cross-functional collaboration

SQL

Python/R

Tools

Tableau

Looker

Job description

Twilio is seeking a data-driven, strategically minded professional to join our Strategic Operations pillar within Sales, Operations, and Enablement. Reporting directly into the Strategic Operations team, this role sits at the intersection of business strategy, sales planning, and advanced analytics.

You will lead our target-setting process, align customer segmentation with broader GTM organizational objectives, and back decisions with robust modeling, forecasting, and data infrastructure.