Strategic Sales Planning Analyst - Remote

Twilio Inc.; United States; Remote; USD 136,000 - 189,000; Full time

Benefits offered by this job

Healthcare insurance

401(k) retirement plan

Paid time off

Job summary

Twilio, a remote-first company, is seeking a data-driven Planning Analyst within Strategic Operations to own target-setting, segmentation, and analytics for global sales. You will forecast, model, and build data infrastructure to align with broader GTM objectives.

You will collaborate across Sales, Finance, Product, Systems, and HR to deliver dashboards and insights that drive revenue efficiency and strategic decisions.

Qualifications

• 6+ years of combined experience in Strategic Operations, Sales Operations, Revenue Operations, or Data Analytics within a fast-paced technology environment.
• Proven track record of leading target-setting cycles and planning frameworks for a GTM organization.
• Hands-on expertise in data visualization tools (e.g., Tableau, Looker).
• Demonstrated ability to translate complex analytical findings into strategic, business-focused recommendations for leadership.
• Strong project management skills, including experience managing cross-functional dependencies and scoping requirements.
• Deep understanding of core GTM processes & metrics (productivity, pipeline conversion, forecasting).

Responsibilities

• Lead the annual and semi-annual target-setting cycles for the global sales organization.
• Present target proposals, growth opportunities, and complex data insights to senior leadership using clear, data-backed narratives.
• Develop and refine the sales customer segmentation model.
• Extract actionable insights from large, complex datasets using advanced analytical and statistical methods to optimize revenue efficiency.
• Work closely with Sales, Finance, Product, Systems, and HR to align operational metrics with overall corporate strategy.
• Develop, maintain, and automate dashboards & reporting to track important planning outcomes including target accuracy and territory outcomes

Skills

Strategic Operations

Sales Operations

Data Analytics

Forecasting

Cross-functional collaboration

Tools

Tableau

Looker

SQL

Python

Job description

Twilio, a remote-first company, is seeking a data-driven Planning Analyst within Strategic Operations to own target-setting, segmentation, and analytics for global sales. You will forecast, model, and build data infrastructure to align with broader GTM objectives.

You will collaborate across Sales, Finance, Product, Systems, and HR to deliver dashboards and insights that drive revenue efficiency and strategic decisions.