Strategic Sales Ops Lead: AI-Driven Growth

Amazon Web Services (AWS); Arlington (VA); On-site; USD 88,000 - 154,000; Full time

Job summary

AWS SMGS in Arlington, VA seeks a senior operations professional to partner with sales leadership, design go-to-market plans, and drive end-to-end business cadences. You will enhance revenue growth by optimizing reporting, pipelines, and headcount while adopting AI-powered tools to streamline workflows.

The role requires strong Excel and CRM experience, with a track record in sales operations within a high-growth tech environment.

Qualifications

• 5+ years of Excel experience.
• Bachelor's degree in Business Administration, Finance, Economics, CS, Engineering or related field.
• Experience with sales CRM tools such as Salesforce or similar software.

Responsibilities

• Serve as strategic business partner and COO-equivalent to sales leadership, driving operational rigor and enabling leaders to focus on customer engagement and revenue generation.
• Define and execute go-to-market strategy in partnership with sales leadership, ensuring cross-divisional alignment and execution consistency.
• Own end-to-end business cadences including Annual Planning, MBRs, QBRs, territory design, quota setting, and headcount management.
• Drive pipeline inspection and growth strategies, identifying and resolving stalled opportunities to maximize revenue potential.
• Develop and maintain standardized domain-level reporting and insights that support data-driven decision-making for senior leadership.
• Identify and adopt AI-powered tools and automation capabilities to streamline operational workflows, accelerate business cadences, and deliver higher-quality insights to sales leadership with greater speed and less manual effort.
• Demonstrate proficiency with and curiosity about productivity and AI-powered tools used across the organization — including Excel, RowZero, Amazon QuickSuite, NarrateAI, InstructAI, Smartsheet, SIFT, and Salesforce — to accelerate workflows, reduce manual effort, and surface insights at speed and scale.
• Establish and refine coverage model design, annual planning processes, and compensation plan execution across the Specialist organization.
• Work cross-functionally with Sales, Finance, HR, Marketing, Business Development and Partner teams to land and execute operational priorities.
• Identify reporting gaps and process deficiencies, driving timely resolution and continuous improvement.
• Develop routine and ad-hoc analytic reports for senior management on business development initiatives, customer segment performance, and performance against goals.

Skills

Excel

CRM tools

Education

Bachelor's degree in Business Administration, Finance, Economics, CS, Engineering

Tools

Salesforce

Job description

AWS SMGS in Arlington, VA seeks a senior operations professional to partner with sales leadership, design go-to-market plans, and drive end-to-end business cadences. You will enhance revenue growth by optimizing reporting, pipelines, and headcount while adopting AI-powered tools to streamline workflows.

The role requires strong Excel and CRM experience, with a track record in sales operations within a high-growth tech environment.