Strategic Sales Ops & Enablement Lead

McKinstry; Seattle (WA); On-site; USD 80,000 - 134,000; Full time

Benefits offered by this job

Competitive pay

401(k) with employer match

Paid time off

Medical/dental/vision benefits

Parental leave

McKinstry University — learning & dev

Wellness program

Job summary

McKinstry in Seattle, WA is seeking a Sales Operations Program Manager to design, implement, and manage enterprise sales programs. You will lead CRM initiatives, support reporting, and drive sales enablement across functions, partnering with Marketing and IT.

The role requires 3+ years in sales operations, strong CRM knowledge (Salesforce preferred), and experience with BI tools. A Bachelor’s degree is required, with opportunities for growth and a competitive benefits package.

Qualifications

• Bachelor’s degree or equivalent experience required.
• Three (3) or more years of sales or sales operations experience required.
• Advanced knowledge of CRM systems; Salesforce preferred.
• Experience in developing standard measures and processes preferred.
• Continuous improvement or Six Sigma training; Agile practices preferred.
• Advanced knowledge of Word, Excel, PowerPoint, Outlook; SharePoint knowledge preferred.
• Knowledge of business intelligence tools—Power BI and Tableau preferred.
• Excellent communication skills required.
• Excellent teamwork and positive interpersonal skills.

Responsibilities

• Engage in sales operations activities, CRM programs, sales analysis and reporting, sales training, and deployment of new sales enablement practices.
• Provide documentation/project tracking and management reporting as needed.
• Research, resolve and respond to complex problems and questions.
• Provide administrative and sales operations support to assigned projects.
• Schedule, lead, or coordinate meetings and ensure tracking and follow‑up of actions.
• Act as liaison between Enterprise Sales and Marketing and other departments to provide CRM technical assistance.
• Own CRM and drive adoption.
• Oversee complex and challenging projects.
• Engage in cross‑functional projects and initiatives.
• Collaborate with subject matter experts as needed.
• Facilitate effective internal/external meetings.
• Deconstruct high‑level information into actionable items.
• Manage stakeholder expectations and deadlines.

Skills

CRM systems

Sales operations

Power BI

Tableau

Excel

Communication skills

Teamwork

Agile development practices

Six Sigma

SharePoint

Salesforce knowledge

Education

Bachelor’s Degree or equivalent experience

Tools

Salesforce

Power BI

Tableau

Microsoft Office Suite

SharePoint

Job description

McKinstry in Seattle, WA is seeking a Sales Operations Program Manager to design, implement, and manage enterprise sales programs. You will lead CRM initiatives, support reporting, and drive sales enablement across functions, partnering with Marketing and IT.

The role requires 3+ years in sales operations, strong CRM knowledge (Salesforce preferred), and experience with BI tools. A Bachelor’s degree is required, with opportunities for growth and a competitive benefits package.