Sales Operations Program Manager

McKinstry Company; Seattle (WA); On-site; USD 80,000 - 134,000; Full time

Benefits offered by this job

Competitive pay

401(k) with employer match

Paid time off

Comprehensive medical, prescription, &

Family formation benefits

Parental leave

Commuter benefits

Pet insurance

Learning and advancement via McKinstry

Onsite gym / remote reimbursement

Job summary

McKinstry in Seattle, WA is seeking a Sales Operations Program Manager to join our Enterprise Sales and Marketing division. You will develop, implement, and manage enterprise-wide programs focused on sales operations and CRM standards.

The role requires cross-functional collaboration and driving adoption of sales enablement practices. Key responsibilities include overseeing CRM-related programs, analytics, training, and project management across departments, with an emphasis on measurable

Qualifications

• Bachelor's degree or equivalent experience required.
• 3+ years in sales or sales operations experience.
• Advanced knowledge of CRM systems; Salesforce preferred.
• Experience developing standard measures and processes; continuous improvement mindset preferred.
• Knowledge of Power BI and Tableau preferred.
• Excellent communication and teamwork skills required.

Responsibilities

• Engage in sales operations activities, including CRM, sales analysis and reporting, training, and deployment of new sales enablement practices.
• Provide documentation and project tracking as needed or requested.
• Research, resolve and respond to complex problems and questions.
• Provide administrative and sales operations support to assigned projects.
• Schedule, lead, or coordinate meetings and ensure follow-up of action items.
• Act as liaison between Enterprise Sales and Marketing and other departments to support CRM.
• Own CRM - help establish standards and drive adoption.
• Oversee complex projects and cross-functional initiatives.
• Facilitate effective meetings and deconstruct high-level information into actionable items.

Skills

Excellent communication skills

Teamwork and collaboration

Problem solving

3+ years sales operations experience

Education

Bachelor's Degree or equivalent experience

Tools

Salesforce

Power BI

Tableau

Microsoft Office (Word, Excel, PowerPoint, Outlook)

SharePoint

Job description

Build the future, spark innovation and align your career with purpose.

McKinstry is innovating the waste and climate harm out of the built environment and creating lasting impact. Together, we're building a thriving planet.

Buildings are a leading contributor to the climate crisis, generating nearly 40% of total global energy-related carbon emissions. We're making a lasting impact on our industry and within our communities by addressing the climate, affordability and equity crises through:

• renewables and energy services
• engineering and design
• construction and facility services

To get where we're going, we need big thinkers, problem solvers and collaborative mindsets. Does that sound like you?

The Opportunity with McKinstry

McKinstry is looking for a Sales Operations Program Manager to join our Enterprise Sales and Marketing division in Seattle, WA. This position is responsible for developing implementing, and managing programs across the enterprise focused on sales operations. Additional responsibilities may include:

Operations Activities

• Engage in sales operations activities as assigned, including developing and managing programs related to CRM programs, sales analysis and reporting, sales training, and deployment of new sales enablement practices.

• Provide documentation/project tracking and management reporting as needed or requested.

• Research, resolve and respond to complex problems and questions.

• Provide administrative and sales operations support to assigned projects.

• Schedule, lead, or coordinate meetings and ensure tracking and follow-up of resulting action items.

• Act as liaison between Enterprise Sales and Marketing and other departments to provide technical assistance for CRM.

• Own CRM - help establish standards, and drive adoption.

Project Management

• Oversee complex and challenging projects.

• Engage in projects/initiatives with cross functional stakeholder teams.

• Collaborate with subject matter experts as needed.

• Facilitate effective internal/external meetings.

• Provide critical evaluation of information gathered from multiple sources.

• Deconstruct high-level information into details and actionable items to move a project forward.

• Manage stakeholder expectations effectively to run a timely and successful project.

• Enforce project deadlines and schedules.

Perform other duties as assigned.

What You Need To Succeed at McKinstry:

• Bachelor's Degree or equivalent experience required.

• Three (3) or more years of sales or sales operations experience required.

• Advanced knowledge of CRM systems required; Salesforce preferred.

• Demonstrated education or experience in developing standard measures and processes preferred.

• Continuous improvement or Six Sigma training and understanding of Agile development practices preferred.

• Advanced knowledge of Microsoft Office Suite - Word, Excel, PowerPoint, and Outlook required; working knowledge of SharePoint preferred.

• Knowledge of business intelligence tools-Power BI and Tableau preferred.

• Excellent communication skills required.

• Excellent team and positive interpersonal skills, with a general willingness to help others required.

PeopleFirst Benefits

When it comes to the basics, we have you covered:

• Competitive pay
• 401(k) with employer match and profit-sharing plan
• Paid time off and holidays
• Comprehensive medical, prescription, dental, and vision with low or zero deductible options and low out of pocket maximums

People come first at McKinstry, and we go beyond the basic benefits with:

• Family formation benefits, including adoption and IVF assistance
• Up to 16 weeks paid parental leave
• Transgender inclusive benefits
• Commuter benefits
• Pet insurance
• "Building Good" paid community service time
• Learning and advancement opportunities via McKinstry University
• McKinstry Moves onsite gyms or reimbursement for remote workers

See benefit plan documents for complete details.

If you're driven by our vision to build a thriving planet together, McKinstry is the place to build your career.

The pay range for this position is $80,100 - $134,400 per year; however, base pay offered may vary depending on job-related knowledge, skills, and experience. A bonus may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. Base pay information is based on market location.

The McKinstry group of companies are equal opportunity employers. We are committed to providing equal employment opportunities to all employees and qualified applicants without regard to sex, gender identity, sexual orientation, age, race, color, creed, marital status, national origin, disability, veteran status, genetic information or any other basis protected by law. This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment, and training. This commitment to Equal Employment Opportunity is made equally as a social responsibility and as an economic and business necessity.

McKinstry is a drug-free workplace. Employment is contingent upon successfully passing a pre-employment drug and alcohol test, complying with the requirements of the Immigration Reform and Control Act and a Confidentiality Agreement, in addition to successful outcomes of background and reference checks.

Applicants for this role will only be considered if they possess current US Work Authorization, and do not require employer-sponsored VISA support to begin or remain in this role.