Sales Operations & CRM Programs Lead

McKinstry Company; Seattle (WA); On-site; USD 80,000 - 134,000; Full time

Benefits offered by this job

Competitive pay

401(k) with employer match

Paid time off

Comprehensive medical, prescription, &

Family formation benefits

Parental leave

Commuter benefits

Pet insurance

Learning and advancement via McKinstry

Onsite gym / remote reimbursement

Job summary

McKinstry in Seattle, WA is seeking a Sales Operations Program Manager to join our Enterprise Sales and Marketing division. You will develop, implement, and manage enterprise-wide programs focused on sales operations and CRM standards.

The role requires cross-functional collaboration and driving adoption of sales enablement practices. Key responsibilities include overseeing CRM-related programs, analytics, training, and project management across departments, with an emphasis on measurable

Qualifications

• Bachelor's degree or equivalent experience required.
• 3+ years in sales or sales operations experience.
• Advanced knowledge of CRM systems; Salesforce preferred.
• Experience developing standard measures and processes; continuous improvement mindset preferred.
• Knowledge of Power BI and Tableau preferred.
• Excellent communication and teamwork skills required.

Responsibilities

• Engage in sales operations activities, including CRM, sales analysis and reporting, training, and deployment of new sales enablement practices.
• Provide documentation and project tracking as needed or requested.
• Research, resolve and respond to complex problems and questions.
• Provide administrative and sales operations support to assigned projects.
• Schedule, lead, or coordinate meetings and ensure follow-up of action items.
• Act as liaison between Enterprise Sales and Marketing and other departments to support CRM.
• Own CRM - help establish standards and drive adoption.
• Oversee complex projects and cross-functional initiatives.
• Facilitate effective meetings and deconstruct high-level information into actionable items.

Skills

Excellent communication skills

Teamwork and collaboration

Problem solving

3+ years sales operations experience

Education

Bachelor's Degree or equivalent experience

Tools

Salesforce

Power BI

Tableau

Microsoft Office (Word, Excel, PowerPoint, Outlook)

SharePoint

Job description

McKinstry in Seattle, WA is seeking a Sales Operations Program Manager to join our Enterprise Sales and Marketing division. You will develop, implement, and manage enterprise-wide programs focused on sales operations and CRM standards.

The role requires cross-functional collaboration and driving adoption of sales enablement practices. Key responsibilities include overseeing CRM-related programs, analytics, training, and project management across departments, with an emphasis on measurable