Strategic Sales Operations Director

PandaDoc; United States; Remote; USD 180,000 - 255,000; Full time

Benefits offered by this job

6 self care days per year

SPIF monthly

Promotion opportunities

Global team, distributed worldwide

Job summary

PandaDoc is seeking a Director of Sales Operations to build a repeatable, scalable engine behind revenue growth. You will lead a team to drive operational excellence across the sales organization, owning processes, systems, and insights to maximize performance.

As a member of the Revenue Operations leadership team, you will partner with Sales Leadership to optimize pipeline, forecasting, territory design, and GTM planning, while applying AI and automation to increase efficiency and scalability.

Qualifications

• 7+ years of relevant work experience in high-velocity SaaS.
• Deep expertise in sales operations (planning, forecasting, pipeline management, KPIs).
• Proven leadership: building and coaching high-performing teams with clear accountability.
• Ability to translate business needs into technical requirements and timelines.
• Experience with Salesforce and a modern sales tech stack.

Responsibilities

• Lead a team to draw insights from analyses and drive critical opportunities.
• Define strategic priorities, deliver operational excellence, and foster revenue growth.
• Own operating rhythms: forecast calls, pipeline reviews, QBRs, and MBRs.
• Maintain KPI dashboards and provide data-backed insights for action plans.

Skills

Salesforce

Outreach

Salesloft

Gong

Excel/Google Sheets

Data analysis

Reporting tools

Communication skills

Tools

SQL

Tableau/Looker

AI/ML tools and frameworks

Job description

PandaDoc is seeking a Director of Sales Operations to build a repeatable, scalable engine behind revenue growth. You will lead a team to drive operational excellence across the sales organization, owning processes, systems, and insights to maximize performance.

As a member of the Revenue Operations leadership team, you will partner with Sales Leadership to optimize pipeline, forecasting, territory design, and GTM planning, while applying AI and automation to increase efficiency and scalability.