Strategic Sales & Customer Solutions Leader

Caterpillar Brazil

Philadelphia, Northern (Philadelphia County, KY)

Hybrid

USD 148,000 - 222,000

Full time

6 days ago

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Benefits offered by this job

Medical, dental, and vision benefits

401(k) savings plans

Paid time off

Job summary

Caterpillar Inc. in Philadelphia, PA is seeking a Sales & Customer Solutions Manager to lead a multidisciplinary team and deliver growth. You will drive sales targets, develop market strategies, and strengthen customer engagement across the assigned industry segment.

The role emphasizes customer focus, industry knowledge, and strong communication. Relocation assistance is available and travel is expected at about 50% of the time.

Qualifications

Customer-focused: empower solutions using feedback and insights.
Industry knowledge of trends, dynamics, regulatory factors, and customer priorities.
Data-driven decision making: evaluate information, assess risks, and choose practical actions.
Clear, professional communications; negotiation and stakeholder alignment.

Responsibilities

Lead teams of sales, technical support, application, and product support to achieve growth and loyalty.
Deliver sales, market share, and business plan targets within the designated industry segment.
Develop and execute sales, marketing, and merchandising plans to drive growth and engagement.
Enhance customer satisfaction by addressing product and service issues and managing goodwill investments.

Skills

Sales leadership

Customer focus

Industry knowledge

Decision making

Effective communications

Travel readiness

Job description

The role emphasizes customer focus, industry knowledge, and strong communication. Relocation assistance is available and travel is expected at about 50% of the time.

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