Strategic Sales & Customer Solutions Leader

Caterpillar Financial Services Corporation; Wayne (PA); On-site; USD 148,000 - 222,000; Full time

Benefits offered by this job

Medical benefits

Paid time off

401(k) savings plans

Health Savings Account

Flexible Spending Accounts

Career Development

Incentive bonus

Disability benefits

Life Insurance

Parental leave

Tuition Reimbursement

Job summary

Caterpillar Inc. is seeking a senior Sales Leader to guide a diverse team of sales, technical support, application, and product support professionals. You will drive growth, strengthen customer loyalty, and achieve business goals within the assigned industry segment.

This onsite role requires strategic leadership and strong collaboration with dealers and partners. Travel up to 50% and relocation assistance are available; relocation to Philadelphia area is supported.

Qualifications

• Customer focus drives solutions with client feedback and insights.
• Understanding industry trends and regulatory considerations to shape strategy.
• Structured data analysis informs priorities, risks, and action plans.
• Clear, professional communication across audiences to align stakeholders.

Responsibilities

• Lead teams, manage performance, and build accountability to deliver business results.
• Deliver sales, market share, and business plan targets for company products and services within the assigned industry segment.
• Develop and execute sales, marketing, and merchandising plans that support business growth and customer engagement.
• Drive customer satisfaction by addressing product and commercial issues and managing service goodwill investments across the industry segment.
• Lead efforts to identify selling opportunities, improve customer satisfaction, and build stronger business relationships.

Skills

Customer Focus

Industry Knowledge

Decision Making

Effective Communications

Job description

Caterpillar Inc. is seeking a senior Sales Leader to guide a diverse team of sales, technical support, application, and product support professionals. You will drive growth, strengthen customer loyalty, and achieve business goals within the assigned industry segment.

This onsite role requires strategic leadership and strong collaboration with dealers and partners. Travel up to 50% and relocation assistance are available; relocation to Philadelphia area is supported.