Strategic Sales & Customer Experience Consultant

PwC; Atlanta (GA); On-site; USD 77,000 - 202,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k

Holiday pay

Vacation

Personal and family sick leave

Job summary

PwC, a global professional services firm, seeks a Front Office Strategy Consulting - Sales Strategy Senior Associate in the United States. You will analyze client needs, design customer journeys, and guide strategies to enhance customer experience and drive growth.

You will work within PwC's Management Consulting practice, building client connections, leading teams, and delivering high-quality solutions in dynamic environments.

Qualifications

• Bachelor's degree required.
• At least 3 years of experience in strategy or advisory roles.
• Experience with customer experience initiatives preferred.

Responsibilities

• Analyze client needs to develop customer-centric solutions.
• Design customer journey maps for seamless experiences.
• Leverage data to inform insights and recommendations.
• Support engagement strategies to boost retention and advocacy.
• Collaborate with teams to execute customer experience initiatives.
• Interpret data to guide client projects and recommendations.

Skills

Analytical thinking

Business process improvement

Customer experience strategy

Customer journey analysis

Client relationship management

Learning agility

Education

Bachelor's degree

Job description

PwC, a global professional services firm, seeks a Front Office Strategy Consulting - Sales Strategy Senior Associate in the United States. You will analyze client needs, design customer journeys, and guide strategies to enhance customer experience and drive growth.

You will work within PwC's Management Consulting practice, building client connections, leading teams, and delivering high-quality solutions in dynamic environments.