Strategic Sales & CX Lead

PwC; Charlotte (NC); On-site; USD 99,000 - 232,000; Full time

Benefits offered by this job

Medical benefits

401(k) plan

Competitive bonus potential

Job summary

PwC in Charlotte is seeking a Sales Strategy Manager to lead client engagements, focusing on customer experience design and analytics to drive growth. You will manage projects, mentor junior staff, and ensure successful delivery while upholding PwC's standards.

The role requires leading with integrity, leveraging technology, and coordinating cross-functional teams in the Management Consulting practice. A Bachelor's degree and 5+ years of experience are expected.

Qualifications

• Bachelor's degree required.
• Minimum 5 years of experience in sales strategy or management consulting.
• Strong CX strategy, journey mapping, and CRM experience.

Responsibilities

• Analyze client needs to develop customer-centric solutions.
• Design customer journey maps to create seamless experiences.
• Lead teams in strategic planning and execution of customer initiatives.
• Utilize customer data and analytics to drive growth.
• Manage sales strategy workstreams aligned with client expectations.

Skills

CX Strategy

CRM

Leadership

Stakeholder management

Education

Bachelor's degree

Job description

PwC in Charlotte is seeking a Sales Strategy Manager to lead client engagements, focusing on customer experience design and analytics to drive growth. You will manage projects, mentor junior staff, and ensure successful delivery while upholding PwC's standards.

The role requires leading with integrity, leveraging technology, and coordinating cross-functional teams in the Management Consulting practice. A Bachelor's degree and 5+ years of experience are expected.