Senior Sales Strategy Architect

PwC; Seattle (WA); On-site; USD 77,000 - 202,000; Full time

Benefits offered by this job

Medical benefits

401k plan

Annual discretionary bonus

Job summary

PwC is seeking a Front Office Strategy Consulting - Sales Strategy Senior Associate in Seattle to analyze client needs and develop customer-centric solutions. You will design customer journey maps, use data to inform insights, and guide initiatives that enhance customer experience and drive growth.

The role emphasizes building client relationships, managing teams, and delivering high-quality, adaptable solutions across complex situations.

Qualifications

• Bachelor's degree or higher required.
• 3+ years of consulting or relevant client-facing experience.
• Experience building customer journey maps and CX strategies.
• Ability to analyze customer data and translate insights into recommendations.

Responsibilities

• Analyze client needs to develop customer-centric solutions.
• Design customer journey maps to create seamless experiences.
• Utilize data to drive customer satisfaction and loyalty.
• Lead customer engagement initiatives to boost retention and advocacy.
• Manage sales funnel processes to optimize acquisition and conversion.
• Collaborate with teams to execute CX strategies.
• Interpret data to inform client recommendations.
• Uphold professional and technical standards in client work.
• Navigate complex situations to deliver high-quality solutions.

Skills

Analytical thinking

Business process improvement

Customer experience strategy

Customer journey analysis

Customer relationship management

Learning agility

Problem solving

Cross-functional collaboration

Education

Bachelor's degree

Job description

PwC is seeking a Front Office Strategy Consulting - Sales Strategy Senior Associate in Seattle to analyze client needs and develop customer-centric solutions. You will design customer journey maps, use data to inform insights, and guide initiatives that enhance customer experience and drive growth.

The role emphasizes building client relationships, managing teams, and delivering high-quality, adaptable solutions across complex situations.