Strategic Sales & Client Experience Leader

Bloomingdale's

Norwalk (CT)

On-site

USD 75,000 - 110,000

Full time

11 days ago

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Job summary

Bloomingdale's in Norwalk, CT is seeking a Store Leader/Business Sales Manager to drive exceptional customer experiences and sales performance. You will coach teams, manage client development, and ensure merchandising and fulfillment standards are met to deliver the Bloomingdale's mission.

The role emphasizes people leadership, cross-functional collaboration, and flexible retail scheduling to achieve multi-million dollar store goals.

Qualifications

Associate's Degree required with 3–5 years direct experience in a leadership or sales role.
Proven ability to coach and develop a sales team to hit goals.
Strong communication skills with customers and internal partners.
Experience using selling technology to enhance the customer experience.
Flexibility to work retail hours including days, evenings, weekends, and holidays.

Responsibilities

Observe, coach and role model customer-centric selling at all times.
Champion use of selling tech to support a seamless customer experience.
Lead relationship selling and build a client book to maximize business.
Actively support total store priorities and be an engaged leader.
Lead and own merchandising direction with Merchandising teams.
Ensure restocking, floor moves and signing are completed on time.
Provide daily oversight of the fulfillment process and track metrics for optimal fill rate.