Sales Leadership Manager - Elevate Client Experience

BoF Careers; Newton (MA); On-site; USD 55,000 - 90,000; Full time

Job summary

Bloomingdale's is seeking a Store Leader to guide the customer and colleague experience with a dynamic leadership style and strong business acumen. The Business Manager oversees a multi-million dollar component of the store's operations, drives client development, and ensures timely merchandise fulfillment and results.

Responsibilities include coaching selling behaviors, championing technology, building a client book, and aligning merchandising with store priorities while maintaining flexible

Qualifications

• Associate's Degree and 3-5 years direct experience required.
• Effectively communicate and present information to customers and partners.
• Ability to plan and execute strategies.
• Flexible schedule with retail hours including weekends/holidays.
• Deliver exceptional customer service and leadership.

Responsibilities

• Observe, coach and role model customer-centric selling at all times.
• Champion use of selling technology to support the customer experience.
• Lead relationship selling and build a client book.
• Support total store priorities and be an engaged leader.
• Own merchandising execution and partner with merchandise teams.
• Ensure restocking, floor moves and signing are completed.
• Oversee fulfillment processes and track daily metrics.

Skills

Customer-centric selling

Communication skills

Business acumen

Planning & execution

Team leadership

Education

Associate's Degree

Job description

Bloomingdale's is seeking a Store Leader to guide the customer and colleague experience with a dynamic leadership style and strong business acumen. The Business Manager oversees a multi-million dollar component of the store's operations, drives client development, and ensures timely merchandise fulfillment and results.

Responsibilities include coaching selling behaviors, championing technology, building a client book, and aligning merchandising with store priorities while maintaining flexible